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I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!
We are so grateful that we found CustomCat! The product line they carry fit our exact business model. We ordered some test products and the shipping was extremely fast (4-days). After receiving the items, we tested them out to ensure they fit our requirements for our brand. Would highly recommend them!
Great site. Looking forward to addition of future products. Maybe shoes? This site is easy to use and makes for a vast majority of my POD items. Being local, here in the USA helps as well.
Great app that works just as described. Easy to use and simple to add new products to my shop, and very fast shipping. The quality of the printing on the mugs is excellent. It would be nice if CustomCat would send an email to a seller, with shipping and tracking information, when an order is shipped.
I started using customcat for blankets, and the quality of the product as well as the printing is excellent. Sometimes they take a little while to get back to you, but are always helpful. I hope they come out with more of a product range in the future, but I am happy with there service and the time it takes to ship to Australia is reasonable. Would definitely recommend.
Best customer service ever. Also the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly.
Best POD company in the business as far as I am concerned. Couldn't do what I do without them. Give them a shot!
My experience with custom cat has been amazing they have been very supportive helping achieve my goals. Out of the 3000+ items i have sold and the little issues i have had have been swiftly fixed the support are quick to respond and my customers are always leaving 5 star reviews about the products. special shout out to Sarah Mike and JT for their special support.
- user-friendly
- interactive
- well designed
- variety of products
- fair pricing
- well built
- customer-oriented
I had some issues with the inventory but they since did their best to resolve them. And their mock ups are far superior to the other vendors.