CustomCat: Print on Demand

The fulfillment POD app I used over 3 years and it's upgraded to be better day by day with support team also great and cases has been solved quickly. Vote 5 stars for trust and stability!

CustomCat is very resourceful and easy to manage. So far I see it being the BEST print on demand thus far. Great customer service and very helpful information on learning how to work the app.

Incredible experience working with Custom Cat! We've worked with CC for the last 11 months and I can't say enough good things about them. Their shipping times are very fast, they offer a huge selection of products, and their customer service is very responsive and always helpful, especially Mike Blotkamp! Thanks!!

I'm not impressed. There are weird issues and no one answers at CC support. Probably they are too busy for new customers.

The custom Cat support team is nothing short of EXTRAORDINARY. After speaking with Mike he was able to help me resolve my billing discrepancy without a problem. I find this company to be an amazing asset to work with and I will definitely keep working with them in the future.

I've used Custom Cat on numerous Shopify stores over the last few years. The first of which did over $700,000 in sales in 18 months. The team at Custom Cat is TOP NOTCH, and their quality and service are unparalleled in the industry. We're certainly happy to build another store, having them as our partners.

The app is easy to use and I love how it automatically generates mockups.

Very fast and good support team. I love them (include Alex handsome guy). This is best app for fulfillment POD, high quality and the lowest base cost with fast shipping. Thank you so much!

UPDATE: Only getting worse = Handling times have become excessive, with no explanation. Orders have taken Over 21 days and counting in fulfillment, won't allow cancellation of these orders, even though they are well overdue, but will tell you it's your responsibility, as you didn't pause the order before it started processing. Catch 22, The orders start fulfillment within a couple of hours of you ordering, so after that, there is no way to cancel, change or amend an order.

After discussing with other CC long term users via social groups, I have found i Am not the only one with these issues, a number of users are seeing a decline in quality of service offered by them. Customer service is much less active, not all you messages will get a reply and no very accommodating when it comes to problems.

Custom Cat used to be a great POD company, however recently they have been ignoring users issues. You can no longer receive returns if an item isn't delivered. You can't cancel orders, or when you try, they are still sent out and you will be charged. Address changes have now been limited to the original country.

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I have been using CC for almost 3 years and was happy until now. Since they have been making these changes (Late 2018), i have had to eat up over $200 in charges for items i cancelled, but were re processed and sent out. and now another order which i tried to change the address on, within a few hours, but got an email back saying they cant change the address so the items will be sent anyway. (Not very helpful) and the items will now be posted to no where, for me to pay another $45 to do so. (I gave an alternate address, but told they won't change it.)

Very unfortunate as they were doing so well. Just make sure you know their new policies, as you may find your cashflow, and profits being eaten up by order errors like these.

On the good side, they do produce good quality items and have a good selection of products to choose from, just a shame about the their recent customer service and lack of help on these issues.

I love this app. This greatest for my business. Good Services and Excelent Support. High recommended for fulfill POD

Customcat is dope! Haven't received a bad product, prices are right, stitching is EXCELLENT quality. I started with Printful, but customcat is now my primary vendor. Keep up the good work people, because I'm depending on it! Thanks again