CustomCat: Print on Demand

I don't recommend this company. I got some items for myself to check the quality and lets just say they suck! One shirt was blurry on the front, print on back was not lined up with base print to achieve the color, then faded after first wash. Second shirt about the same just front print was blown way up from what it should have been and the back was too small, as if they switched the sizes. After all that it took them a week just to ship my order and a week to get it, I paid them way too much for horrific service.

I love custom cat! Lets start on how easy it is to use and how you can upload thousand of designs in minutes! which saves tons of time that you can use to focus on other aspects of your business. The quality of the products are always on point, and they have a very diverse catalog (im always finding new products i havent seen before) and they also have all over print, which is a huge deal! lastly and most important to me personally is the customer service, custom cat treats you like their family, not once have i called with an issue or concern and been treated poorly. they actually go out of their way to provide tips and tricks to help you with your projects and overall business. 5 star!

Quick, easy, and fast service. All workers really make sure that the problems solved. Especially Brett.

Brett, was very knowledgeable and helped answer all of our questions. Thank you Brett. We will continue to work with Custom Cat because you guys are so awesome and easy to work with for our business.

Salsarise.com

Custom Cat is a great company to deal with.

After a small hiccup, they contacted me and went out of their way to resolve the situation. I really appreciated the way they handled things. Not all companies would be so attentive with a new client.

Their fabrics are above and beyond the competition.
I highly suggest you try them out.

This is one of the worst services I've ever used, the production time is too long, I have ordered from December 3rd to December 17th I have not received an order tracking code, and do not know when it is received, the shipping rate is broken and too much confusion, poor printing quality, bad design interface, unfriendly interface, long customer response time, faulty printing, cut text, excessive blurring and inaccuracy of the original design position, no refund policy for the customer, lost in transit but not refundable, if possible I will give 0.001 stars. Too disappointed

Everytime, I attempt to download from my library, I get 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. I am the owner...and also can't get any customer support for the past 4days. I have called, sent emails and still no help regarding why I am unable to download from my shopify/custom cat library after creating and uploading images. I would like this issue addressed. This is now the 5th day without contact or fix. Customer Service non-responsive and error is a problem.

My first store, bumpy start at first but JT at CustomCat offered the type of support needed by customers. Looking forward to selling a lot of product!

We've used many different POD suppliers on our stores - now that Custom Cat offers nearly everything that most other suppliers offer, we've moved all of it to them.

Their customer service has been top notch, and the products turn out great. Every POD supplier we've used has issues now and then, but none of them have stood behind their products and services like Custom Cat has.

Great Job Team!

I just called customer service to ask a question about my 1st purchase on my Shopify store (yah). He explained everything clearly and showed me how the check the status of on order inside the Customcat app, and I was able to see my order, the tracking number, the base cost, and the shipping fees. I am very happy I decided to go with Customcat than one of those "other" fulfillment partners