Avaliações (547)

Classificação geral
4,2
Número por nível de avaliação
  • 76% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
10 de maio de 2019

Nice app. Good upgrade. Fast shipping, low cost. Alex is also a lovely support; he's really helpful.

3kOutfits
Estados Unidos
Mais de 1 ano usando o app
31 de outubro de 2019

The best partner app in two years. Good products, good quality. Support team is so cute & beauty, quick response.................................................

AweFam
Estados Unidos
Mais de 1 ano usando o app
25 de maio de 2020

Good Service.
I have just printed it here for the first time, under complicated conditions of the COVID-19 epidemic, but orders were shipped quickly to my customers.

Atledpro
Vietnã
Mais de 1 ano usando o app
1 de outubro de 2019

I signed up with Custom Cat because of the reviews. Now I am beginning to regret it. 1st I ordered shirts for myself just to check out quality. I received 3 shirts, 1 of which should have NEVER passed quality control. The printing was TERRIBLE and looked like the printer was running out of ink. I sent multiple emails, newer received a reply, replacement or refund. I just ordered 2 more shirts which according to the app my store cost should have been $16 each, but I was charged a total of $42. Even with the additional shipping cost, my cost should not have been over $38. Prior to this, I have had orders rejected because the item was no longer in stock, but I was never notified and had to issue refunds. On another order for embroidery, I had to refund a cap, because my artwork could not be used for the logo, although I have used the same artwork for local embroidery. Not sure why there is a 4.5-star rating if Custom Cat is doing business like this. If you are using them for your store, you better double-check what you are being charged on your orders and definitely need to place a couple quality control orders to inspect what you are selling. Battleship Beanery

Battleship Beanery Coffee
Estados Unidos
Mais de 1 ano usando o app
Bespoke Technologies deixou uma resposta 3 de outubro de 2019

When designing shirts with a front & back print, there is a $5 added cost for the second location print. We found no record of any inquiry from the May order you referenced for the shirt you felt was not up to quality. We stand behind our service 100% and have an amazing track record for replacing any irregularity. Can you please email me direct at mikeb@customcat.com so we can address the shirt you are referencing? I'm sorry but there is just no way we could embroider the logo as submitted in the order we had to refund. When we chat, I'll be happy to explain why and walk you through our POD embroidery guidelines. We can also be reached by phone at 844 874 8623. Thanks!

16 de abril de 2018

The representative Joshua T. helped my business tremendously when I had questions about customcat. I had a great experience so far!

Patriotic Pump
Estados Unidos
Mais de 1 ano usando o app
26 de outubro de 2017

Overall we've had a positive experience with CustomCat. The printing has been great so far and we haven't had any customer complaints. Shipping times have been reasonable and the pricing on their items is very competitive. Customer service has been great as well as they personally fixed the issues that we had with coding to fit our Shopify theme. The app is very easy to use also. Give them a shot!

For Grandparents Only
Estados Unidos
Mais de 1 ano usando o app
9 de março de 2020

CustomCat is a fantastic POD partner! They generally ship faster than anyone else I've tried, and their quality is great. On those rare occasions when there is an issue with a product, they take care of it quickly.

Crafter4Life
Estados Unidos
Mais de 1 ano usando o app
1 de agosto de 2019

Could not be happier with the customer service from Customcat - I have called with issues which were ALL produced by myself and very general questions as well, nothing but the best service.

NINETOFIVESKILL
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 26 de setembro de 2018

Quality products, Quality people. Switched from another POD supplier in the fall and we are very pleased with our experience here at CustomCat. Mike and Alex are extremely helpful and patient throughout the process and the day to day. Incredible product selection and Professional service make this our Best Choice to deliver Top Quality products to our customers. We recommend this App.

Haute Cloud
Estados Unidos
Mais de 1 ano usando o app
13 de maio de 2019

The app was pretty easy to set up and gives me what I need to sell t shirts online. I am not happy with the actual product, packaging and delivery. Still waiting to hear back from someone to find a solution.

The Real Thug Yoga
Estados Unidos
Mais de 1 ano usando o app