CustomCat: Print on Demand

Fast delivery, good product quality. Customcat has a dedicated support team. Always a reliable choice in platforms

I used this app to fulfill for my customer and i love it. Fast shipping and high quality product. Thank you Customcat!

So far my experience with custom cat has been great. I was reluctant to try them at first because of some of the negative reviews, however my experience so far has been great.

We've processed about 10 orders with them so far and I am looking forward to many many more in the future.

TLDR: I love this company. I've had several months experience with them on multiple levels and they have rocked it out every time.

I was a little skeptical about using CustomCat as my primary DTG company when I first read their reviews. I'm really glad I took a chance,

I've been using these guys for several months. I've had many orders and yes, there have been a few glitches ( it's going to happen no matter where you go.)

I'm giving these guys a five star rating because I think they deserve it. I tried to use a few other companies and either creating your products is a nightmare or their pricing is ridiculous. I've attempted to create products with just about every single company out there at the moment, and I kept coming back to CustomCat.

Pricing is amazing. I'm only using the Lite version and I'm still getting great margin and having room to test different price points and offer some sweet discounts and still come out well on top. If I sign up for their paid version that gets even better and basically two sales pays for it a month. No brainer.

As I said, there have been a few glitches and I had those glitches sorted out quickly and efficiently and I adore their customer service. To test out customer service I sent an issue through email, phone and Facebook messenger and all were answered in a timely manner. Customer service has always been kind and professional and I enjoy having them get my back.

I have had excellent order quality. I had to make some adjustments to my files but the printing and quality of everything I have received from CC has been excellent. My test order has become some of my favorite items in my own wardrobe. However, do your due diligence! Check the quality of your images and the sizes and make a test order to check the quality of some of the garments. Some of the t-shirt models are not super premium quality and you can't expect amazing quality from a sub-par garment, but these guys have a lot of choices in high quality garments to make a good margin without having to go with the cheapest item listed.

What Could Be Better:
The user interface is a little too barebones and it takes a minute to get the hang of it. I highly recommend watching CC's YouTube tutorials before getting started because there are a lot of short cuts that aren't very apparent before you know they exist.

The product images could be a little better done for the hats and some of the lesser offered items. It would be cool to have a model mock up option like Printful.

It would be awesome also if they offered some of the new options that others are offering such as being able to send a sticker with your orders or title things like that. I'm sure those things are coming.

I waited a month before I left this review because I wanted to get the full picture before I just left one. I'm glad I waited because now I know I have faith in the fact that these guys are my number 1 go-to POD supplier and I am looking forward to a long and happy relationship with them. I'll be sure to change my review if that ever changes but for now I'm glad I found them!

I'm new to this but found the youTube training videos exceptional in explaining "how to." JT in customer service is so awesome and responsive in getting my questions answered. I also like the emails CustomCat sends out with very helpful links. The app is very user friendly and integrating products up into my shop was a breeze. Highly recommend.

We choose them because of their range of athletic product styles, colors, and sizes. Quality and production time have been good. Easy to use, but with enough flexibility for our needs.

Fantastic company. The customer service has been exceptional. I have been working with JT for a while now and he got me up and running within a week. This is my first store and the CustomCat team made it a breeze to get started.

excellent app and great customer service. Keep up the great work CC!

Love this app just hate the new upgrade it use to be so easy to work from your phone.... Now I cant even navigate threw it

Great customer service and the product quality always comes out great.