Avaliações (546)

Classificação geral
4,3
Número por nível de avaliação
  • 76% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
7 de agosto de 2019

I have several apps in my store. I never bother to read the user guide for any of them. They are intuitive and designed with ease of use in mind. This app has a terrible UI. I tried a dozen times to get my logo file uploaded. it meets all the file criteria they have in their FAQ. Once i finally got it to load and show up. It disappeared. I dont have time to mess with an app that is buggy and ...

Everything Hippo
Estados Unidos
3 dias usando o app
Bespoke Technologies deixou uma resposta 8 de agosto de 2019

Hey Lance – What you are describing sounds like you’re going to our website instead of accessing your app via your installed app section inside of your Shopify navigation. ...

7 de julho de 2021

got 1 order, 7 days later no order, no communication telling me the item was out of stock, I had to open a ticket just to find out 6 days later but my customer had to get refunded.

The Wolf Cartel
Estados Unidos
3 dias usando o app
Bespoke Technologies deixou uma resposta 8 de julho de 2021

Hi Wolf! Congrats on your 1st order and sorry it included an OOS variant which moved it to your error queue in your CC dashboard. I see this order was placed on July 2nd. ...

16 de setembro de 2017

Ordered a couple sweatshirts for testing and I'm glad I did... the print quality was very faded and shoddy looking- white print residue spots outside of the design. Very linty and it had hairs on it. I believe I could heat transfer something that would look much better than this.

The embroidery on the other sweatshirt was ok in quality but it was only about half of the size of what it showed in ...

207 Threads
Estados Unidos
2 dias usando o app
25 de maio de 2019

This is best app for fulfillment t-shirt and more POD. Low base cost and help my business so much. Very quick and friendly support. Vote for this.

supersmart94
Vietnã
2 dias usando o app
Data de edição: 2 de agosto de 2020

I finally decided to make a 1 star review to CustomCat. Every type of issue takes away 1 star and there are many issues at the moment so they should have received zero stars if it would be possible.

#1 Quality control issues - I sold thousands of face masks and it's unbelievable how much work I had with customer support. About 5% off all masks had quality issues, either the customer received the ...

Leruel
Alemanha
2 dias usando o app
11 de fevereiro de 2019

Thanks JT for helping me setup my account. I'm excited to start using CustomCat as my print on demand partner.

Strivin For A Buck Ent Merch
Estados Unidos
2 dias usando o app
9 de agosto de 2017

I have rated the support 2 out of 5 to be fair but my honest opinion is 0/5 because all of shopify support is live. I live in the uk and if this product is ok for international use I shouldnt have to wait for the random chance that they see my email. I was trying to activate my account and kept getting the "Error
An error occurred while executing the application. Please try again or contact the ...

Lock Alise
Reino Unido
2 dias usando o app
23 de fevereiro de 2019

The app has a terrible interface unlike it predecessors modern easy to use interface. Plus the main reason for uninstalling is that they force you to use the vendor name of "CustomCat." Thats totally contradictory of making self branded merchandise. Not sure why they do this, by all means they don't have to since other on demand services don't require it, but it's likely a selfish from of ...

Wild Child Bikes
Estados Unidos
1 dia usando o app
Bespoke Technologies deixou uma resposta 11 de março de 2019

Hi, I am sorry you did not like your initial experience with us. I wish you would have talked to us first before uninstalling. Actually, you do not have to have the vendor ...

28 de abril de 2019

We have used this app since the start of our company in 2018 and they have been amazing. The customer service is what sets them apart from other companies because they are so willing to help. Thanks again guys!

Wheel Spin Addict
Estados Unidos
1 dia usando o app
2 de janeiro de 2018

We are just getting started with POD on a couple of our stores and CustomCat came HIGHLY recommended to us actually by two friends in the business. Right from the beginning it has been a pleasant experience for us. The app has made adding the products to our store very easy with all of the variations that we need. The tutorials are excellent and each time I needed assistance someone was there to ...

Icebox Intakes
Estados Unidos
Aproximadamente 18 horas usando o app