Recensioner (546)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 76 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 5 % av omdömena har 2 stjärnor
  • 15 % av omdömena har 1 stjärnor
6 februari 2019

Easy to use. The support folks actually answer my phone calls and have been very helpful. I'm still getting acclimated to their procedures but their tutorials & training videos were helpful. I'm very happy with their app and I would recommend it.

soup4breakfast
USA
21 dagar användning av appen
1 oktober 2019

I signed up with Custom Cat because of the reviews. Now I am beginning to regret it. 1st I ordered shirts for myself just to check out quality. I received 3 shirts, 1 of which should have NEVER passed quality control. The printing was TERRIBLE and looked like the printer was running out of ink. I sent multiple emails, newer received a reply, replacement or refund. I just ordered 2 more shirts ...

Battleship Beanery Coffee
USA
Mer än ett år användning av appen
Bespoke Technologies svarade 3 oktober 2019

When designing shirts with a front & back print, there is a $5 added cost for the second location print. We found no record of any inquiry from the May order you referenced ...

6 augusti 2019

Great application. I will recommend to my friends. Love it, vote 5**********************************

nhungnt1597
Vietnam
20 dagar användning av appen
30 januari 2019

I just received my product samples today and I'm really disappointed with the quality :(

1. The colour of the fabric seems to bleed through the design, so the parts that are meant to be white take on the colour of the fabric underneath.

2. I ordered a Gildan Ladies 100% cotton T-shirt but the material was very rough and almost had a cardboard texture to it. It is also boxy and not slim fitting at ...

Momo the Corgi
Australien
8 månader användning av appen
Bespoke Technologies svarade 11 mars 2019

Hi! There is a lot to unpack here. I am not saying that there was not a screw up on your only order, but I assure you this is the exception, not the rule. First off, we have ...

24 oktober 2018

I cannot stress how easy, intuitive and creative CustomCat is. The customer service is spot on, professional and very helpful. They walked me through every step I needed to know to make sure I was comfortable and satisfied. Very good company highly recommended! Thank you guys and keep up the good work!

hjr2019
USA
19 dagar användning av appen
Redigerat 20 november 2020

I am an advanced user, but this app is horrible. I accidentally processed an order, contacted customer service, and placed another order. However, the canceled order still shows in process 4 days later (that is canceled) and the second order is no where to be found. I find it very hard to contact customer service and trying to process manual orders is a nightmare.

Dog Sportwear
USA
8 månader användning av appen
Bespoke Technologies svarade 20 november 2020

Hello! I see our support cancelled and issued a refund request within 6 minutes from the time the order you accidentally submitted was processed. Thats good because we often ...

21 mars 2019

I was able to set up a store within 1 week with this app. This would have taken a ton more time but they had an amazing blog that helped in this process. I was able to learn how to use the app and strategize on approaching new products to sell. When I called twice, their support staff answered my questions within 20 minutes, both times.

itsmarchmadnesstime
USA
19 dagar användning av appen
6 september 2022

When I first installed this app they turnaround wasn't that bad. Now that they are working on converting their systems, the turnaround time is a nightmare. I've got a few orders been in production for well over 15 days and no answer to when they will be shipped out.

Busy Bee Graphix
USA
Ungefär ett år användning av appen
21 juli 2021

Great app and great fulfillment. I got a very quick help from your support team to fix personalization issues. My friend introduced you to me, you made his orders shipped out within 1-2 days, which surprised me a lot, so I decided to use the app.

CustomUni
Vietnam
18 dagar användning av appen
26 oktober 2017

Overall we've had a positive experience with CustomCat. The printing has been great so far and we haven't had any customer complaints. Shipping times have been reasonable and the pricing on their items is very competitive. Customer service has been great as well as they personally fixed the issues that we had with coding to fit our Shopify theme. The app is very easy to use also. Give them a shot!

For Grandparents Only
USA
Mer än ett år användning av appen