CustomCat: Print on Demand

Brett, was very knowledgeable and helped answer all of our questions. Thank you Brett. We will continue to work with Custom Cat because you guys are so awesome and easy to work with for our business.

Salsarise.com

Custom Cat is a great company to deal with.

After a small hiccup, they contacted me and went out of their way to resolve the situation. I really appreciated the way they handled things. Not all companies would be so attentive with a new client.

Their fabrics are above and beyond the competition.
I highly suggest you try them out.

My first store, bumpy start at first but JT at CustomCat offered the type of support needed by customers. Looking forward to selling a lot of product!

I just called customer service to ask a question about my 1st purchase on my Shopify store (yah). He explained everything clearly and showed me how the check the status of on order inside the Customcat app, and I was able to see my order, the tracking number, the base cost, and the shipping fees. I am very happy I decided to go with Customcat than one of those "other" fulfillment partners

I just called Custom Cat because I placed an order for myself that is over two weeks old. I spoke with Brett and learned that the mistake was mine because I had the wrong settings activated. Anyway, Brett took the time to help me fix the problem step by step and he also gave me some great tips for the future. It is so important it is to me that I get someone on the phone from Custom Cat and they help me work the problem step by step. Outstanding customer service as well as product and that's why I'm with Custom Cat.

Sean C

I had some problems because I got confused with the whole thing but the customer service people were there every time I had an issue. Even the "stupid" questions I asked they treated me so kindly. If you are looking for a print on demand company with people who are there - and always quick with a response - for you then Custom Cat is the one you want.

We are new to Custom Cat. I called customer support today and had lots of questions for them since we are so new. Brett was awesome and very helpful! Thank you so much for all your help and support.

I had a customer order a product from me but then cancelled 6 hours later. I tried to cancel the order with CustomCat but it was too late. It was not their fault, they're just fast at their jobs. Believe me, that is not a bad thing...especially this time of year. One of their Account Managers called me back and helped me fix the issue. Being a new store and not selling very many shirts through them I thought I might just be written off, but they treated me with respect as if I were a big customer. That says a lot to me about how they value their customers....all of their customers. If you're looking for a print on demand vendor, I would highly recommend giving them a chance.

I am very new to Custom Cat but I am giving it 5 stars based on truly excellent customer support.

Customcat is one of the best PRINT ON DEMAND Company out there. Their printing quality is superb. they never let me down. all my customers receive their orders on time and i have never receive any return from my customers. If you are looking for Print On Demand company to fulfill your orders try customcat and i assured you your mind will be at rest.