CustomCat: Print on Demand

Great app for sourcing new unique products. They have great customer service and any questions we have are immediately answered by their staff. Thank you!!

Great customer support and a clean integration with Shopify. The products they provide are top notch and I've been very pleased in all my transactions with them.

The CustomCat app is amazing. A truly fantastic company. For about 6 months now I have been using CustomCat as my print on-demand fulfillment solution. Their customer support is very responsive and resourceful. The CustomCat app is also very user friendly. They provide these awesome video tutorials that walks you through the functionality of the app from start to finish. I was able to export thousands of products in minutes. Also, their product selection is great (over 400 different products to market). I sell mostly coffee mugs and my customers love them. I would recommend this app to anyone looking for great customer support, great quality products, excellent lead time, and lower prices.

Some orders have taken over a month, they've sent designs from other shops to my customers and their customer service holds zero accountability for their mistakes (They went as far as to blame me for contacting the wrong department once)

The fact this is one of the fulfillment companies in which you have to pay a membership fee to lose money is crazy. I'm actually going to be shutting down my site because I have to re-visit my fulfillment options.

not worth it.

CustomCat has been amazing to work with. I've tried other drop shipping companies for apparel, and it wasn't a good fit. CustomCat gets right on the ball if anything isn't right for the seller or customer.

Only three things would make CustomCat hands down untouchable.
1. No monthly fee
2. Sleeve printing
3. More products, like shorts, and some other brands.

If you want a successful business don't use this company period. They are the worst. They talk the talk but they don't back it up. We have order stuck in processing and production constantly, like 14 days out now on many of them. So many chargebacks, unsatisfied customers due to poor print quality it's insane. They're completely completely out of integrity and don't care about their customers unless you're a big time seller, they'll just leave your customers orders sitting in que. You'll be the one that has to pay for all the chargebacks and fees. Don't use this company!!!!

The group at Customcat has been absolutely exceptional in their customer service!! I have been working with Brett and his desire to listen and help every step of the way is something rarely found in business any longer. I can't speak more highly of a company!! They are there for you. They care about helping you becoming successful. Definitely a company I would recommend.

CustomCat Customer Service is Exceptional! Very Nice People and they know their Business well. Their Products are Always Very Good Quality. And the Prints always come out Great. And CustomCat's 2 day shipping keeps my Customers Coming Back!!! Thank you Again CustomCat!!!

One of the most Shitty apps in the print on demand. They don't answer when a package is lost! there's no tracking and customers will get mad. If you want problems, here!

The absolute worst on demand printers I've ever used. Pints were of poor quality and placed crooked on nearly every order. I am completely embarrassed to have ever let this company represent me.