CustomCat: Print on Demand

This app is very simple to use and I love it!!

Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!

CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!

The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?

I've tested multiple POD providers, and when it comes to print quality and customer service, I've found CustomCat to be the best.

CutomCat is one of the best POD companies I've dealt with. What makes them such a favorite is their large selection of products at great prices and outstanding customer service. I can always get someone on the phone whenever I have any type of issue. I highly recommend them!!

Amazing App. Integrated so well with my shop. It was easy to use, with many resources if you have any questions. Their customer service is always spot on too. Better than any other POD company I've ever used.

More notable things about them are their lightning fast production and ship times. My customers are so happy to receive quality items fast.

10/10 would recommend!

My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !

I would definitely recommend CustomCat . It is very easy to navigate even for a beginners

I looked around at all the options available and went with my gut to go CustomCat and I could not be more pleased. The process is about as straight forward and simple as one could make it, the pricing is competitive, the quality of the DIGISOFT is freaking incredible, and the customer service is the best in the USA, hands down. If you want to work with a great company who actually cares about you and not just money this is the one!

Don’t waste your time with this app. The store doesn’t work, forces you to do the setup and upload an image that doesn’t upload. Complete waste of time and probably a SCAM.

I have worked with CustomCat for over a year and I cannot imagine working with a different provider. I started off as a hater due to a few hiccups, but through exceptional Customer Service, I have been converted to a true fan.

CustomCat has created a Facebook Group that connects POD sellers with a group of like-minded sellers and CustomCat staff. The staff resolves issues, educates the community and works to identify possible company weaknesses with the intent of providing better products and services.

Since CustomCat creates all the products I sell and does not outsource any of the production aspects of their business, there is never a question of quality, turnaround time, bundling shipping discounts or who to contact.

For me, when working with CustomCat I feel like I have received all the benefits of a big, all inclusive POD provider but with the benefit of working with a small business who knows my needs.

With CustomCat I have found a business that is mutually invested in my success, offers a product catalog that allows me to build a profitable business, and who hears me when I speak.

As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.

Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.

I got 2 orders but only ended up for me refunding them because custom cat did not receive the orders on their end. Also, when I tried placing a manual order from my portal, their payment processor would not accept my payment whether I use Paypal or a credit card.

I have to call out Joshua Turkin who saved the day. I have been struggling for months and watched many, many tutorials. Some of us learn differently and it's extremely frustrating to adapt to the "New Normal". I was ready to walk away from the entire business until I found Joshua. It takes a special person to understand the different needs of customers. You are lucky to have him. If it wasn't for him, I would have given up on the entire process. Thank you Josh. I can't put in words what your patience and dedication mean to me. You restored my faith in humanity.

- user-friendly
- interactive
- well designed
- variety of products
- fair pricing
- well built
- customer-oriented

Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect

When I first installed this app they turnaround wasn't that bad. Now that they are working on converting their systems, the turnaround time is a nightmare. I've got a few orders been in production for well over 15 days and no answer to when they will be shipped out.

Great site. Looking forward to addition of future products. Maybe shoes? This site is easy to use and makes for a vast majority of my POD items. Being local, here in the USA helps as well.

Support team was attentive and solved my problem.
However, it would be great if there is LIVE SUPPORT to cut short the waiting time. TIA :)

We choose them because of their range of athletic product styles, colors, and sizes. Quality and production time have been good. Easy to use, but with enough flexibility for our needs.

The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it

A great app. Easy to use, low cost. The support system is relatively good, with a variety of languages ​​to support.

I've used better systems which is the only reason for the 4 star, BUT, their printing and product quality are the best I have seen. Not many print on demand companies do the larger sizing which is a huge reason why I use them. The Tees I have on my store go up to 6XL! Great customer service too :)

Not only does CustomCat offer actual plus/big & tall sizes, they have amazing customer service. I (and my customers) are very happy with their DTG printed apparel, and I look forward to expanding my product line and growing my business with them.

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

This is my second store using CustomCat. Great pricing, great quality, and if there's ever an issue, their support team works hard at getting things right (for you and your customers!) Give them a try - you won't regret it!

sems ok, kinda tough to follow, but it eventually works. I wish all these print on demand services actually had more products. It seems very generic

Excellent App and the support from JT at CustomCat exceeded my expectations. I had issues with my theme and integrating the customization feature and I reached out for help. CustomCat assigned JT to assist me. I first described the issue, and he explored it further. He determined it was an issue with my theme. He scheduled a google meet to walk me through the process, and helped me identify a theme that would work best for my store with the built in customization option. He achieved his goal and tested a few products to make sure the feature worked properly. He also answered a few other questions I had, and addressed my issue in less than 30 minutes. These folks truly went above and beyond to provide outstanding customer service. You can also speak to someone, submit a help ticket, or email and you'll get a real person. I know if I have an issue with the App--CustomCat will come to my rescue. Thanks Team CustomCat, I appreciate you all.

I have been using CustomCat for the past 2 years, they have a very fast fulfillment time and all my customers are happy with the drinkware items they have received. The support team usually replies to any queries within 24 hours in a friendly manner. Things they could improve, provide a live chat and showcase their products on the Youtube channel. I would love to sell embroidered hats they provide but before that, I want to see how hats look in a real environment and I think a youtube video would be the best way to see some real-life footage of products.

I used this app to help me create and design products to sell on my store. My experience has been excellent! This app has provided me with many product options and was easy to use.

I had some issues with the inventory but they since did their best to resolve them. And their mock ups are far superior to the other vendors.

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

I voted 5 stars for this app because the supporter called Lan Dinh is the best supporter i have ever met :P
Please upgrade your service for faster printing and removing the delay time for every products!

There is no better POD partner than CustomCat. I've tried them all since 2014 and all roads lead back to Custom Cat. Superior printing, superior production times, superior customer service. Avoid at your own peril .

Diverse products. Support always solves the problem that I have. A great app to sell print-on-demand products.

The order management item after updating is more convenient. I can review the address and shirt order, before no. Convenient for re-checking

My experience with custom cat has been amazing they have been very supportive helping achieve my goals. Out of the 3000+ items i have sold and the little issues i have had have been swiftly fixed the support are quick to respond and my customers are always leaving 5 star reviews about the products. special shout out to Sarah Mike and JT for their special support.

Worst app experience...so frustrating. When selecting a product to design, you can't click on the selected tab because it's all so squished together that the tab gets hidden by the product beside it. Everytime I try to log into the app, it doesn't recognize me and then sends me into a repetitive cycle of logging in, multiple times in one session, then does not allow for products to be selected for store instead sends me to checkout.

got 1 order, 7 days later no order, no communication telling me the item was out of stock, I had to open a ticket just to find out 6 days later but my customer had to get refunded.

Custom Cat has help scale my clothing brand exponentially. In the last 7 months, I've had around 350+ transactions using customcats services. They have a great selection of items and have a quick turnaround. One thing i wish they would intregret in their business is being able to have a custom label added to the tags. Also being able to print over the hoodies pocket. Other than that, I am very satisfied.

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real. Great!!!!

I have been very satisfied with my customcat embroidered products and especially my logo that's on my products. The products in my opinion are high quality.

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real time-saver. Fast shipping times, too! Some products are printed and shipped the same day or next day. Product pricing is among the best in the industry. If there is a problem, their system is easy to submit a request for a replacement or refund. CustomCat for the POD win!

Best POD company in the business as far as I am concerned. Couldn't do what I do without them. Give them a shot!

Best customer service ever. Also the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly.

the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly. I'm highly recommend this app.

Best customer support and best print in the market, No DOUBT! Been using CustomCat now 3 years. Highly recommended company for your print on demand business.

Great support team. Quick and helpful.
I work with JT and pleasure with him. Still try to make more sales LOL