CustomCat: Print on Demand

CustomCat really works very badly. An order of more than 1 month does not ship. When contacting support is only answered through the loudspeaker, there is no responsibility. Continuing to ship orders but after more than a week still not shipping orders. In addition, continually deduct 2 times for each order while the system records once, asking support is shirking responsibility.
Indeed, CustomCat is too bad, too disappointing about how it works and supported.

Product after product with issues. Colors nowhere close to submitted artwork, prints off center. 7 of 8 items on last order were flawed. Customer service is slow-to-non-existant. Made me jump through hoop after hoop and each time they admitted the print was sub par. Still argue about refunding me. No longer worth the effort. I only wish these reviews allows submission of photos to show the final products. I'm sure CC is thrilled thats not possible.
Placed sample orders with Printful and the quality was night and day. The colors with printful were way more accurate and print location was spot on. Posted a blind comparison in the CC users forum and was removed from the forum. Beware before hitching your POD business to Custom Cat.

I switched to custom cat about a month and half ago. Great variety of products offered and fulfilment of my orders have been timely which has saved me time on my customer support. I also have had a great experience with Custom Cat's support as I needed help with getting personalization of products to work on my site. They were happy to help, figured it out and got me up and running to be able to offer personalized products!

Excellent and useful application! I recommend it.
Support answers quickly and helps if you have questions. The app is extremely easy to use. I love CustomCat

The customer service behind CustomCat is amazing. If you have any questions or difficulties they will help you and do so quickly and professionally. I'm amazed at the care that they extend to their customers. Thank you to the entire CustomCat team.

Great customer support and great app functionality.

CustomCat helps my business in so many ways. My orders get fulfilled very quickly (2 business days) and their customer support is very helpful.

Best customer service ever. Also the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly.

Best POD company in the business as far as I am concerned. Couldn't do what I do without them. Give them a shot!

I got 2 orders but only ended up for me refunding them because custom cat did not receive the orders on their end. Also, when I tried placing a manual order from my portal, their payment processor would not accept my payment whether I use Paypal or a credit card.