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We are just getting started with POD on a couple of our stores and CustomCat came HIGHLY recommended to us actually by two friends in the business. Right from the beginning it has been a pleasant experience for us. The app has made adding the products to our store very easy with all of the variations that we need. The tutorials are excellent and each time I needed assistance someone was there to help. We are very happy with CustomCat and highly recommend them. Looking forward to a long and profitable future with CC!
CustomCat is a great service! To put it simple, they have tons of products and the prices cannot be beaten. The quality of their DTG print is also far superior to what I have experienced with other on demand print companies. I would definitely recommend working with these guys if you are serious about your business.
Customcat has helped me take my small home business to the next level. Q4 2021 was my best yet because of quick turnaround and customer satisfaction. I can't wait to scale it even bigger this year. Alex is the man and I couldn't have had the success I am having now without his help!
I use a bunch of POD's and CC is the easiest to use. The cool part is they "own" any issues if you contact them. Yes, I'll admit they aren't perfect - either am I haha. But when there is an issue they fix it quickly. Much easier than my other factory. Items are great but I do recommend testing them first. For example, our designs look great on mugs but not the flip-flops. Make sure you use hi-def, vector images and you will love their quick turnaround. Cheers
Best app fulfillment POD product with fast shipping and high quality product. Very fast and good support team. Thank you
The app works very well. Loading products is very streamlined and fast once you get the hang of it. It seems like they built the app to upload lots of products at once. In terms of quality - they are much like every other app where sometimes there are issues. They always respond and replace the orders that were not satisfactory and the order that are satisfactory are always excellent quality.
It's the best POD fulfilment company in the United States.
Working with CustomCat for over 3 Years. Highly recommended to every seller!
Pros:
- Highly competitive base cost + shipping fee
- Fast production time: normally ~1-3 business days, in peak season ~2-5
- Large product catalogue: tees, mugs, accessories, ornament, bags and 50+ types
- Responsible policy: free replacement/refund for lost/defect/wrong packages
- Excellent support: via email, FB group and even FB messaging to staff/managers
- Powerful system: can upload 250 designs images, and generate over 1,000 products at once
Special thanks to Michael, Alex, Joshua and Brett for the great help in these years!
customcat app is an easy app to use. Their customer service is great. i have being using customcat to fulfill me product for years. Mr. mike is very helpful and very patient to answer my questions. i personally recommend customcat 100%
Great app. Easy to use and the customer service is great. I have tried several other fulfillment options but CustomCat is absolutely the best. They have the fastest turn around for product fulfillment, the largest selection and the quality is always first rate. Any questions we have are immediately by their staff. Keep up the great work!!!!
I have had a great experience with CustomCat so far. Good customer service. Very good mug quality. Great products in general. Definitely worth trying them out.