評論 (546)

整體評分
4.3
各級評分數量
  • 76% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
編輯時間:2021年6月28日

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real time-saver. Fast shipping times, too! Some products are printed and shipped the same day or next day. Product pricing is among the best in the industry. If there is a problem, their system is easy to submit a request for a replacement or refund. CustomCat for the POD win!

CelebrateDiversity
美國
使用應用程式 2個月
編輯時間:2019年3月22日

Just had an 'introductory' conversation with Mike. He was patient (very important) and very thorough in making sure I understood how to navigate the CustomCat dashboard.
Mike made sure I watch their training videos in Shopify to make sure I understand all the variables involved in Print on Demand.
What a terrific experience and I'm so looking forward to working with CustomCat, Mike & Brett.
Thanks again Mike!
Honey Jaks
TeeShirtsILove.com

Tee Shirts I Love
美國
使用應用程式 接近6年
2023年6月7日

As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.

SalsaExpressGifts
美國
使用應用程式 2個月
編輯時間:2020年12月20日

Quality control and support doenst exist at all. They are repeatedly shipping misprinted/wrong orders and even after 10 days i havent recevied any response from them. It would be better if they just SHUT DOWN!

TheCozyApparel2
美國
使用應用程式 大約2年
2022年3月25日

I like it for the most part. The biggest problem is when thins get discontinued. There needs to be vast improvement in letting sellers know. Items just stay on your store. You don't find out until your customer orders something. They don't even alert you, THEN. The order just languishes until you have to ask by email - What's going on with my order # 1234? A day later...you get a response saying - We've discontinued the polo and jacket, etc... Not Fun.

Siffer Ink
美國
使用應用程式 接近5年
Bespoke Technologies 已回覆 2022年3月30日

Hi! I'm Mike B and I hear you. We don't like it when manufacturers discontinue styles either! I'm sorry but we don't have admin control to add, or remove, or make changes to your products in your store. We do send at least two dedicated email announcements when a style/size/ color is discontinued. We also include any discontinued product announcements in the Thursday weekly email updates we send every week. The info is also updated in our blog and we make public announcements in our FB group. I'm not sure what else we can do but I'm sorry if you missed the announcements. If you have any questions or need any help, my direct email is mikeb@customcat.com

2022年9月16日

Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect

TRP Apparel & Gear
加拿大
使用應用程式 大約2個月
2019年4月26日

This is a perfect supplier, a great app with sellers. Look forward to long-term cooperation and become a reliable partner with you.

BirthdayMug
越南
使用應用程式 大約5年
2018年10月16日

The app itself could use some work but other than that i'm very happy with Custom Cat so far. Shipping time is reasonable and so far all of the products have been great and my customers have had no complaints.

Ronce
美國
使用應用程式 大約5年
2021年4月15日

Really good app to help get your biz ideas going and flowing and GREAT team at CustomCat to work with you along the way. Get in the game with CustomCat and Go Detroit!

MurphTees
美國
使用應用程式 大約2個月
2022年2月1日

This is my second store using CustomCat. Great pricing, great quality, and if there's ever an issue, their support team works hard at getting things right (for you and your customers!) Give them a try - you won't regret it!

Inspire Fantasy
美國
使用應用程式 大約2個月