CustomCat: Print on Demand

I had to cancel an order that was placed accidentally. But, you can't cancel an order from the app, so I had to contact customer service. Customer service responded within 24 hours and said, "Order has been canceled and refunded as request. This credit should reflect in your account within the next 8 business days." That was 24 days ago. Still no refund. Contacted customer service again (36 hours ago), and zero response. Bottom line: app isn't very useful with key functionality missing, and customer service is helpless. No wonder their prices are so affordable.

I am not one to usually write public reviews;however, this time it was as if I was called to do so because of CustomCat and their OUTSTANDING way of doing business!

Over the last two years our company has continued to grow and expand. We have tried many different Print on Demand Fulfillment companies, but CustomCat is by far the best !

Their extremely diverse selection of products, I believe, make them the clear cut choice for anyone who desires to be a player in the drop shipping arena. In addition, the quality of work which has been produced for every order of our has been AWESOME!

In short, if you are looking for a company that can produce incredible merchandise and fulfill your orders in a timely manner then I recommend CustomCat before any other Fulfillment on Demand service! Good Luck!

Great customer service. The team at CC is amazing and super helpful. I would recommend this app to anyone.

The app doesn't always load and is difficult to use. The products are also of poor quality and the apparel sizing is not standard sizing (seems to be Asian sizing). I am very disappointed because there are a lot of products I can't find anywhere else, but the products are not worth the prices. I had to order through my store just to get a sample, and I'm glad I did because of the sizing issues.

So far, I've had a very positive experience with CustomCat. I had no problem integrating and setting up all of my products. They have tons of POD items to choose from and the best part of my experience has been the customer service. Naturally, when just starting out, there are a lot of questions. I had a bunch of questions and was able to speak with someone directly and also connect with them via email for any future questions. They have been great and I look forward to adding more products and really growing with CustomCat.

Customer service is awesome. Very detailed and walk me thru everything I needed. Brett you're the man!!

i like it ! App very easy use, i will vote 5 star and i will use it in future !
Quanlity Product print and customer great !

I would like to extend my appreciation in writing for the awesome customer service I received from Mike. I received an item, that was very much the wrong size, and without taking a moment after my explaining the situation, reordered me a replacement! THANKS MIKE!

Earl Christian III - UWS Time Collection Store

I received my first order and still haven't been able to fulfill my order for a week. My order does not show up in the app and the company has not helped me fulfill the order. Would not recommend. Will be looking for another Print On Demand App.

Love working with CustomCat! Mike B. and their blog always answer all of my simple questions when i cannot figure something out. Love being partnered with them.