Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

September 5, 2018

Customer support with Customcat is stellar! It's not just their knowledge of the application and its integration with Shopify, but is their enthusiasm and friendly attitude when answering my questions. Keep up the great work!

Omkitty
United States
7 months using the app
January 25, 2019

Custom Cat is one of the best, if not, the best Print On Demand Apps that I've used. Very easy to use and great support.

Grandma Quotes
United States
7 months using the app
April 23, 2021

Best customer support and best print in the market, No DOUBT! Been using CustomCat now 3 years. Highly recommended company for your print on demand business.

crabablestore
Uganda
7 months using the app
Edited August 3, 2020

Great customer service, This app has a great range of products and the prices are phenomenal. I'm super satisfied with it so far! Thank you

Buzz & Print
United States
7 months using the app
April 26, 2019

This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat

t-shirt-for-change
Vietnam
7 months using the app
May 31, 2018

custom cat customer service rep was helpful and knowledgeable thank you.

Lion Of Judah Apparel
United States
7 months using the app
Edited October 22, 2018

Was getting killed on Fraud. Since I am new I didn't know what the options were. Bret walked me through checking Orders in Process and how to stop them. Really great customer service from Shopify

Thanks, Bret!

Respect The Fit
United States
6 months using the app
April 29, 2022

Custom Cat is amazing, that's the most import piece if you don't want to read a lot. Here's why it's amazing...We previously did in house print. It was tough to decide we needed to go hands off in order to grow. It was tough determining which POD would have the products we were used to, the quality we delivery, fair pricing and good fulfillment times. They have ALL of that AND amazing support. Not that you need/want to call in as their video tutorials are amazing but when you have to call in it is excellent. Our account manager, JT has walked us through some things like the implementation of the app for use with Shopify and it is clear that they value their consumers. Stop reading and try it for yourself!

MHM Now
United States
6 months using the app
July 30, 2021

There is no better POD partner than CustomCat. I've tried them all since 2014 and all roads lead back to Custom Cat. Superior printing, superior production times, superior customer service. Avoid at your own peril .

Customized Casa
United States
6 months using the app
February 28, 2020

I'm really happy with this app it is really easy to use. Custom Cat also has the best customer service with quick responses which is very helpful.

neighborhood variety shop
United States
6 months using the app