Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
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Not only does CustomCat offer actual plus/big & tall sizes, they have amazing customer service. I (and my customers) are very happy with their DTG printed apparel, and I look forward to expanding my product line and growing my business with them.
There was a recent large order that somehow was incorrectly placed and processed, causing our shipping to be later than promised. One of their team, Brett, went FAR above the call of duty to make this right on their end. Just know that I've never seen someone go the distance, literally, to make a customer happy. Long Live CustomCat!
Great app. Easy to use and the customer service is great.
Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.
5 Stars for CustomCat. The print quality is phenomenal and my orders ship out really fast. I would recommend CustomCat to any seller.
This is best app fulfill POD product. Best support and love customcat. Very quick support and fast shipping.
Happy with processing time, pricing and quality of prints.
Thank you
Great customer service with a nice selection. Navigating the app gets easier after a few uses. Quality of everything has been good so far. Fulfillment and shipping times haven't been bad. I have an order that has been in production for 4 days right now which is unusual but hopefully it ships tomorrow. Im confident customer would be extremely helpful again if I was to reach out. They have been fantastic.
This app is great! The company itself is wonderful. They offer numerous products at great prices and top notch quality. They're customer service is very helpful and speedy. Thanks CustomCat!
I needed help with personalization steps, sent an email for help and a couple days later JT assisted and got me all squared away quickly. He was super helpful. I think the app is easy to use and their support team is great.
The only cons I have so far are that once a tracking number has been assigned I am not notified and have to manually assign it to my orders. Not a big deal compared to everything else this company offers to help one run a business.
Sincerely,
Big Fan of Customcat
I think this app is great for many reasons, but most importantly, I think their 'always growing' product catalog is such a great perk. They are always paying attention to the trends so they know what products are selling well. This is a huge advantage ..