Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

October 25, 2017

Have bulk upload,this other POD service providers do not have! Fast order processing time with tracking number. I propose Customcat is a major manufacturer for my business.

Omegahandsome
Vietnam
4 months using the app
December 2, 2017

I love this company ! Nothing is better than being able to pick up the telephone and talk to someone if you have a question. I was able to do so before I installed the app and after. They pull their orders every 2 hours and they simply make entire process a smooth one.

Memortees Myshopify Com
United States
4 months using the app
Edited November 14, 2019

I'm fulfilling via CSV file. Great app, the support service is amazing :)

Not yet has eBay connect integration, please add more integration connects.

SweetDeals365
United States
4 months using the app
November 19, 2019

This is best app for fulfill POD product. Best support and low basecost. Very quick support and fast shipping. Thank you so much

Teeleetee
Vietnam
4 months using the app
October 30, 2019

This is best app for Fulfillment POD product with high quality and low base cost. The customer service behind CustomCat is amazing. Very good and fast support and Easy set up and use. If you have any questions or difficulties they will help you and do so quickly and professionally. Thank you to the entire CustomCat team.

LoveLoveStore
United States
4 months using the app
Edited July 2, 2020

CustomCat truly is a state of the art Print on Demand fulfillment company. They are based in the USA, they are FAST, their pricing is incredibly low, they have a wide range of products, they integrate with Shopify and Woocommerce, they have personalization options so your customers can add their own customization on their own, and even more importantly, they have responsive customer service and great leadership who truly cares and is accessible within their FB group.
We've sold thousands of products through them. Things seldom go wrong, and when they do, CustomCat always make things right. Highly recommend them.

Almighty America
United States
4 months using the app
October 26, 2019

This is best app for Fulfillment POD product with high quality and low base cost. Very good and fast support and Easy set up and use. Thanks

YoungHan
Vietnam
4 months using the app
April 29, 2019

Dark quality reputable manufacturer satisfied with customers. Super fast shipping prices suitable for sellers

john-hh
Vietnam
4 months using the app
Edited April 26, 2019

Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient

sunflow99
Vietnam
4 months using the app
December 20, 2018

First off Merry Christmas and Happy Holidays to the awesome people working at CustomCat. I especially want to thank Mike for taking my call and fully educating me on the processes of print on demand. Mike listened very carefully to my questions and provided the answers in a very clear way. I am a graphic artist and new to the Print on Demand scene. I used to print via silk screen and used the post office as my shipping center. Fast forward to 2018 and thanks to CC, I can sit back and focus on designing artwork. With CC's affordable product prices and affordable shipping costs, I can now get rid of my warehouse and printing supplies. As a graphic artist this is the ultimate experience; all I have to do is draw, upload and let my marketing skills and CC do the rest. The value of my time being free to draw verses shopping for supplies and setting up the screens is definitely worth the monthly premium. Thanks again CC for doing the hard work and offering very low prices for the service.

ArtichokeUSA
United States
4 months using the app