Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

December 15, 2019

I really like this app, help my business is so much. Best app for fulfilled POD with high quality product and low base cost. Good and quick support and fast shipping. Very very good

VIIMOSTORE
Vietnam
4 months using the app
August 19, 2020

Great customer support and a clean integration with Shopify. The products they provide are top notch and I've been very pleased in all my transactions with them.

Cakote
Vietnam
4 months using the app
May 10, 2019

Nice app, great service and if I need to choose it. I will do it again again and again. Thanks for reading my review

Minimize Shop
United States
4 months using the app
February 21, 2019

I used this app to help me increase my sold. I realy like it, it would be nice if it production and shipping faster.

Kapparo
Vietnam
4 months using the app
October 19, 2018

This is a 5 star app, easy to install, simple to navigate and quick to create products. I have contacted customer service a few times, they are always quick to respond and quickly find a solution. I have been helped by JT on some technical issues, he got me up and running quickly, I really appreciate all which JT has done. I've been in the ecommerce biz since 2004, this has been my best customer service experience to date. I would not hesitate to refer anyone to CustomCat.

98trees
United States
4 months using the app
October 22, 2018

I love this app. Very happy with both the app and especially the customer support (which in some other apps is sorely lacking. Not here.). I talked to JT at support, who was patient, helpful and knowledgeable. Am having allot of fun with this app!

Sock Splash
United States
3 months using the app
December 23, 2019

Easy set up and high quality product with low base cost. This app is one of best for fulfillment POD. Very good and fast support. I really like this. Thanks a lot CC

SNOWMUG
Vietnam
3 months using the app
December 14, 2019

best app i ever use, very comfotable. Shirt is hight quality, with cheap base cost and fast shipping. i will recomend my friend use it. Thank you so much

NO1MUG
Vietnam
3 months using the app
November 14, 2019

Just recently switched to Customcat from another vendor. I have been very pleased so far with their product range but most importantly their customer service. I could call them 5 times a day with questions and they are simply amazing. I look forward to working with them more. If you decide to go with them, you will not regret it. ♥

Awareness Blankets
United States
3 months using the app
February 6, 2019

JT was very helpful in setting up my personalization in my store. I look forward to a long and fruitful relationship with CustomCat.

Lion Core Fitness
Jamaica
3 months using the app