Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.

July 30, 2018

I feel compelled to write this looking at the negative comment below. The prints I have received from CC are beautiful and vibrant. This person is clearly either a competitor or just inexperienced with digital printing because they say that CC does not lay a base down. Clearly CC uses a white base to make the colors more vibrant if you can see the white border. SMH.

Christianshirtstore
Vietnam
About 1 month using the app
October 5, 2020

Love this app just hate the new upgrade it use to be so easy to work from your phone.... Now I cant even navigate threw it

We The Heart
United States
About 1 month using the app
July 30, 2018

I use multiple vendors to fulfill my orders and CustomCat stands out as the best for apparel. The app connects seamlessly with Shopify and orders are fulfilled automatically. The pricing is great. I just wish they fulfilled ALL of the products I offer!

Viralshirtstore
Vietnam
About 1 month using the app
February 15, 2020

The best fullfill app I have used. It was very easy to get started. Fast turnaround time. Would rate 6 star if have :)

HeLoveTee
Vietnam
About 1 month using the app
February 27, 2019

The app is user friendly & the customer service is fantastic. Help my business so much and very good support. CustomCat is the best POD company in the industry.

Coscotee
Vietnam
About 1 month using the app
December 18, 2017

A great partner for fulfillment on apparel. Saves us from having to spend thousands on inventory to get to a price where we can sell and be competitive.

Derek
CEO ZeusJuice
http://www.ZeusJuiceOnline.com

Zeus Juice Online
United States
About 1 month using the app
December 14, 2018

Very good variety of products at reasonable prices and excellent customer support from Mike and the staff.

MazaaMode
Canada
About 1 month using the app
January 21, 2019

This is best fulfillment app, help me to selling better and i really like this app. Thank you so much

Sakacat
Vietnam
About 1 month using the app
April 1, 2020

I used CustomCat to help me with a small fundraiser. No job too big or too small for this ‘Cat. They gave me expert advice and perfect support to help me meet my goals. Quick communication and fulfillment. Very grateful for Custom Cat!

ThatWoman
United States
About 1 month using the app
August 3, 2020

very prompt and helful service all questions answered with full clarity thank you for you help and excellent customer service JT.

RUNRAW
United States
30 days using the app