CustomCat: Print on Demand , 556 reviews

So far my experience with custom cat has been great. I was reluctant to try them at first because of some of the negative reviews, however my experience so far has been great.

We've processed about 10 orders with them so far and I am looking forward to many many more in the future.

TLDR: I love this company. I've had several months experience with them on multiple levels and they have rocked it out every time.

I was a little skeptical about using CustomCat as my primary DTG company when I first read their reviews. I'm really glad I took a chance,

I've been using these guys for several months. I've had many orders and yes, there have been a few glitches ( it's going to happen no matter where you go.)

I'm giving these guys a five star rating because I think they deserve it. I tried to use a few other companies and either creating your products is a nightmare or their pricing is ridiculous. I've attempted to create products with just about every single company out there at the moment, and I kept coming back to CustomCat.

Pricing is amazing. I'm only using the Lite version and I'm still getting great margin and having room to test different price points and offer some sweet discounts and still come out well on top. If I sign up for their paid version that gets even better and basically two sales pays for it a month. No brainer.

As I said, there have been a few glitches and I had those glitches sorted out quickly and efficiently and I adore their customer service. To test out customer service I sent an issue through email, phone and Facebook messenger and all were answered in a timely manner. Customer service has always been kind and professional and I enjoy having them get my back.

I have had excellent order quality. I had to make some adjustments to my files but the printing and quality of everything I have received from CC has been excellent. My test order has become some of my favorite items in my own wardrobe. However, do your due diligence! Check the quality of your images and the sizes and make a test order to check the quality of some of the garments. Some of the t-shirt models are not super premium quality and you can't expect amazing quality from a sub-par garment, but these guys have a lot of choices in high quality garments to make a good margin without having to go with the cheapest item listed.

What Could Be Better:
The user interface is a little too barebones and it takes a minute to get the hang of it. I highly recommend watching CC's YouTube tutorials before getting started because there are a lot of short cuts that aren't very apparent before you know they exist.

The product images could be a little better done for the hats and some of the lesser offered items. It would be cool to have a model mock up option like Printful.

It would be awesome also if they offered some of the new options that others are offering such as being able to send a sticker with your orders or title things like that. I'm sure those things are coming.

I waited a month before I left this review because I wanted to get the full picture before I just left one. I'm glad I waited because now I know I have faith in the fact that these guys are my number 1 go-to POD supplier and I am looking forward to a long and happy relationship with them. I'll be sure to change my review if that ever changes but for now I'm glad I found them!

The UI is excellent. I was able to get my store up and running in no time with CustomCat. Their product selection is fantastic. Orders get fulfilled within 2 business days at most. My customers are very happy with the turnaround time. I would recommend CustomCat to anyone. Keep up the good work CC.

Fantastic company. The customer service has been exceptional. I have been working with JT for a while now and he got me up and running within a week. This is my first store and the CustomCat team made it a breeze to get started.

excellent app and great customer service. Keep up the great work CC!

I have been with CustomCat for 3 years now and they have never let me down. They get items out faster than any other company I've tried. Their support team is prompt to get replacements out. They have a great community and it's easy to contact upper management. I highly recommend CC if you want to take print on demand seriously.

Great customer service and the product quality always comes out great.

We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila

I am continuously blown away by how amazing Customcat is as my drop shipping provider. Not only have I never had a customer complaint on any product they have shipped, but I constantly am getting praise for how fast they are able to print, usually the same day as ordered, and promptly ship the products. On top of all that I recently had the opportunity to attend a convention to sell some of my products in person, but was very limited on time given before hand. I called Customcats customer service line, where I was quickly greeted by a very friendly person, who helped me with all my questions, and then offered to personally keep an eye on my order to make sure it would ship in time for my convention, but none of that even became an issue because they were able to fulfill my entire order, of 5 different shirt designs on multiple sizes, multiple different designed mugs, and a variety of sticker designs, totaling 79 various items the day I placed the order and shipped it out that night! If you are looking for a good drop shipping company for your new online business, look no further, Customcat is leaps and bounds ahead of all the completion! I can't wait to continue to work with them for years to come!

Best app fulfilled 2d product. Quick support and best prices and upgrade to fast production. Should using when selling 2D.