Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.

April 29, 2021

the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly. I'm highly recommend this app.

navyteam
Vietnam
Over 2 years using the app
Edited October 2, 2020

I had problems with the new app, but they solved it within 2 minutes. I put a bad review, but the truth is that they have earned the 5 stars. Regarding the app, it was always 5 stars for price and quality.

Calvino Brigante
Spain
Over 2 years using the app
August 5, 2020

Great company! Awesome turnaround time and when you call, the customer service is patient and very helpful.

ClubsAndSticks
United States
Over 2 years using the app
July 22, 2021

The order management item after updating is more convenient. I can review the address and shirt order, before no. Convenient for re-checking

marrtee
Vietnam
Over 2 years using the app
Edited September 25, 2019

CustomCat does a Great Job, Really like the large inventory matched by the Quality of the products. Customer Service has a Personal Touch. ( Thanks for Coming through ) Tried a couple of other POD 's Really Satisfied with CustomCat

Bent Color LLC
United States
Over 2 years using the app
October 9, 2021

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

Lil Devil Clothing Company
United States
Over 2 years using the app
Edited March 31, 2021

I love CustomCat! The support is amazing. I couldn't get the personalization aspect to play nice with my new Shopify theme (Debut) so I reached out to CustomCat for help. Just got this email from Alex: "I just fixed it. Interestingly, your theme's product template did not contain 'jquery' which is pretty standard for all themes I have worked with. Once I added the line of code to your product template it fixed the issue. Test it out and make sure it works for you!" YAY, it now works!!!

Retro Pets Art
United States
Over 2 years using the app
June 29, 2021

I have been very satisfied with my customcat embroidered products and especially my logo that's on my products. The products in my opinion are high quality.

You Matter Co.
United States
Over 2 years using the app
Edited June 10, 2021

Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what they do.

Dave's Logo Apparel
United States
Over 2 years using the app
April 16, 2021

I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turn around time of any POD supplier we've used and the quality is second to none. Rod Vener

cosyloves.com
Vietnam
Over 2 years using the app