Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and quick turnaround times. They commend its user-friendly design, fair pricing, and excellent customer service. Some suggest making a test order to verify image and size quality. The app also offers a Facebook Group for POD sellers, fostering community education and continuous improvement.

March 17, 2021

I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turn around time of any POD supplier we've used and the quality is second to none. Rod Vener

The Naughty Pint
United States
Over 2 years using the app
April 3, 2019

This app is amazing. Customer Service is great... I always get all my questions answered on time. Ive never had any problems with them.

Love and Loyalty LLC
United States
Over 2 years using the app
November 12, 2020

I just got started and already loving seeing my mugs on customers. Fast processing time under 24 hours

WingToday MT-B
Japan
Over 2 years using the app
May 16, 2020

Been using CC for over 2 years. They're the best. Especially with their new warehouse and upgraded everything, you will not find better turnaround times in the POD business. Nor better customer service or tech support.

The Dude's Designs
United States
Over 2 years using the app
June 2, 2020

Customcat is a great company. A good quality shirt manufacturer. Our customers highly appreciate the quality and design. The customer support staff is very good. Thank you for bringing this wonderful

cuongnx8
Vietnam
Over 2 years using the app
Edited April 21, 2020

CustomCat is awesome! Great prices, great quality, and a wide selection of print-on-demand products.

We tested a VERY difficult design (mix of b&w, greyscale, full color, and pastel colors) with CC and 8 other PoD companies. All done on a black, 100% ultra cotton t-shirt.

CC came back with the best quality and best price. You won't be sorry for using them. Their support is top-notch as well!

Cosmic Beard Designs
United States
About 2 years using the app
February 18, 2019

First of all - what a great company. Your first concern is probably shirt quality. I wear the shirts I sell and they look great to me after many washings. Next is ease of shirt creation. I can create a pile of custom shirts very quickly with their system. Next is customer service - STELLAR!! I wish every company I dealt with was as fast and competent as Customcat. Today I had a setting wrong in Shopify that led to 7 orders not going through. One phone call with JT at Customcat got me going and he also fixed my settings so I did not have that issue again - all in about 4 minutes. I love Customcat!!

Billy Hell
United States
About 2 years using the app
December 23, 2020

I've been using CustomCat for 3 weeks now after a recommendation from a colleague. My main POD provider was struggling getting orders out timely for the holidays. CC really came through for me. Very consistent with processing orders and so far great reviews from customers. I will continue to use them beyond the holiday. And the thing I loved the best is they have been excellent with communication which many POD providers lack.

Inspired Style Shop
United States
About 2 years using the app
November 8, 2017

I have limited IT skills so establishing any online platform is daunting to say the least - I have found Custom Cat easy to use and more importantly when I have had problems their support service has been exceptional (speedy responses, polite and informed responses and a willingness to walk you through any issues, however basic, without attitude). I wouldn't hesitate to recommend Custom Cat to anyone and once all the online stuff is done their products are top quality whilst considerably cheaper than their opposition - well worth the monthly $ commitment if your serious about establishing a viable online store.

Hand Of God Clothing
United States
About 2 years using the app
February 7, 2019

I love using customcat! Easy to navigate and the staff is amazing! Mike B helped me out when I ran into a snag. I'm new to the DTG scene and still learning. Even with that being said he treated me like I was a long time customer and was very responsive via email and calls. I don't know if I can get that level of customer service anywhere else. My customers are extremely happy with the products as well. I highly recommend them!

Lasoe Prints
United States
About 2 years using the app