CustomCat: Print on Demand

I feel nothing short of BLESSED to be working with Custom Cat as my print on demand provider. I am currently on my 3rd year working with them and EVERYTHING about them is outstanding! I especially love their new DigiSoft Ink, which is much nicer than DTG or DTF! The ink actually stays on my customers' shirts through many washes and withstands the test of time. The customer service is also AMAZING. These people are super kind and have consistently taken care of me and my orders as if I was family. Turn around times are EXCELLENT, and if you ever need support, you can reach out to them on their Facebook Page or by email, and you will ALWAYS receive a prompt reply : ) I love everything about Custom Cat!

I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com.
Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors".
The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake.
Wonderful, friendly and efficient service.

The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?