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Developed by Bespoke Technologies

99 reviews
Price: Custom Free Trial: 14 days More info
  • MORE OPTIONS: Choose from our catalog of over 550 products.
  • BETTER PRICING: We have better pricing than any other fulfillment service on Shopify.
  • FASTER PRODUCTION: On demand order fulfillment avg. 2-3 business days.

CustomCat handles all of your merchandise and physical product fulfillment needs by offering over 550 styles of t-shirts, hoodies, mugs, cell phone cases, embroidered hats, bags and more! We are located in the heart of Detroit, Michigan and have over 18 years experience in custom product decoration.

How Does It Work?

  • Click the "Get" button to install the app.

  • Fill out Your Account info in the CustomCat app. Note - You will not be able to upload designs or add products until a payment source is selected.

  • Upload your designs for DTG printing, dye sublimation, embroidery and more.

  • Select from our catalog of 550+ products.

  • Save and export products to your Shopify. It's that easy!

On Demand Fulfillment

When your customer places an order, CustomCat automatically fulfills and ships the order within an average of 2-3 business days. Products ship in a "white labeled" package with your company information. Shipping costs $4.99 in US + $1.50 per additional item; international shipping is $7.50 + $5.95 per additional item. 


  • Unisex T-Shirt - $6.00

  • 11 oz Mug - $3.50

  • 15 oz Mug - $4.00

  • Pullover Hoodie - $18.50

  • Crewneck Sweatshirt - $12.95

  • Embroidered Flat Bill Snapback Hat - $13.64

  • Embroidered Baseball Cap - $11.22

(This is a small sample of our 550+ products. Pricing includes decoration)

CustomCat reviews

99 reviews
  1. 5 stars (71 reviews)
  2. 4 stars (6 reviews)
  3. 3 stars (1 review)
  4. 2 stars (7 reviews)
  5. 1 star (14 reviews)

Ok .. I'm not big on negative reviews but I really think these words might benefit someone starting out as I was a few months ago .. and I say this with some reserve because I made a lot of money with CustomCat products. Here's the deal .. Great products .. Shitty fulfillment. Thats its plain and simple. I had over 6 returns due to products that either never arrived or arrived way past the expected time which was 8 to 10 business days. Amazon actually revoked my privileges due to CustomCat's fulfillment issues and I'm still digging through crap in the hopes that I'll get my privledges reinstated. All in all .. and its tough to say this because like I said before they have good products .. but I would pass. They're just not reliable. Period.


I would not suggest using this. I put up some items as a test . Had complaints from customers on missing and slow items. I contacted them about a lost item and support was very slow !


Their pricing structure is insane and does not compare to any other print on demand service. Their pricing is no different from other POD companies (maybe on one or two items) who don't force their customers to pay $35/month. I also don't like that you can't place a manual order and must add every product to your store. They need to have that option and lower their monthly subscription cost, or at least an introductory rate until you get your site up and going. Their app is also very glitchy and not user friendly.


I would not recommend them if you want quality printing. The print quality is always faded and a different color even after providing the best quality image. Tried them a couple of months and the customers were right it is very bad and inconsistent printing quality. Lesson learned!


Too expensive. $30/ month subscription. Most of the products are just ok price compared to other POD companies. Only exception is t-shirt and mugs that are really good pricing. I appreciate the fact that they have nike and addias products,which is harder to get, that can justify some increase in pricing. But most of us would never use up all those products.

Should offer a customcat Lite edition, for just basic t-shirt and mugs for $9. Then do the full version for $25(excluding nike and Adidas). And pro with $30 with everything. And add some customizable features for customers too.


The pricing is good for the one tee @ 6 dollars, Customer service is hard to reach, and the app has had to many bugs, it would totally be worth it if it was free like printful or print-aura, I tried it for 3 months, and I rather pay the 2 dollars more for better Cust. serv., labeling and invoicing. price isn't always all.


This is my review so far...
I really want custom cat to be my POD provider... but their customer service is pretty bad. So far it's taking days to get answers to questions, and then I get a cut and paste response... They now have a new interface but I can't even upload products without getting an error...


Available Plans

14 days

Support & Sales

Bespoke Technologies
not provided
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