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CustomCat

CustomCat

Developed by Bespoke Technologies

99 reviews
Get
Price: Custom Free Trial: 14 days More info
  • MORE OPTIONS: Choose from our catalog of over 550 products.
  • BETTER PRICING: We have better pricing than any other fulfillment service on Shopify.
  • FASTER PRODUCTION: On demand order fulfillment avg. 2-3 business days.


CustomCat handles all of your merchandise and physical product fulfillment needs by offering over 550 styles of t-shirts, hoodies, mugs, cell phone cases, embroidered hats, bags and more! We are located in the heart of Detroit, Michigan and have over 18 years experience in custom product decoration.




How Does It Work?






  • Click the "Get" button to install the app.


  • Fill out Your Account info in the CustomCat app. Note - You will not be able to upload designs or add products until a payment source is selected.


  • Upload your designs for DTG printing, dye sublimation, embroidery and more.


  • Select from our catalog of 550+ products.


  • Save and export products to your Shopify. It's that easy!





On Demand Fulfillment





When your customer places an order, CustomCat automatically fulfills and ships the order within an average of 2-3 business days. Products ship in a "white labeled" package with your company information. Shipping costs $4.99 in US + $1.50 per additional item; international shipping is $7.50 + $5.95 per additional item. 




Pricing






  • Unisex T-Shirt - $6.00


  • 11 oz Mug - $3.50


  • 15 oz Mug - $4.00


  • Pullover Hoodie - $18.50


  • Crewneck Sweatshirt - $12.95


  • Embroidered Flat Bill Snapback Hat - $13.64


  • Embroidered Baseball Cap - $11.22




(This is a small sample of our 550+ products. Pricing includes decoration)


CustomCat reviews

99 reviews
  1. 5 stars (71 reviews)
  2. 4 stars (6 reviews)
  3. 3 stars (1 review)
  4. 2 stars (7 reviews)
  5. 1 star (14 reviews)

Ok Custom cat is an awesome app its easy to use great print quality nice sizes of print area.
Custom cat could benefit by adding all over print sleeves labels and i am sure they
will implement all of this.

1 draw back would be if your not selling much maybe just starting out or have a month off you have this subscription fee that many others do not.

i would lose the subs raise the prices a little add a business account with discounted pricing and subs.

So the outcome would i recommend Custom Cat YES 100% but only if your selling your designs or have money to use then its an amazing app for you.

posted

I've been using CustomCat for several months. We had some bumps in the road with a couple of my orders and I previously posted a poor review. It's time for an update. For the last 3 months I've had access to an account rep, J.T. who has ensured all my large orders were processed timely and responded quickly to a quality issue I had on an item in a large order. Product price and selection are far better than their competitors.

posted

We began our relationship with Custom Cat back in October after using another vendor for the first 10 months of our business. We were attracted to their pricing and product offerings. I was a bit skeptical to switch because our prior vendor gave us more insight into the progress of each order through it's dashboard and tracking progress to delivery is important to us. What we've experienced working with the Custom Cat team has been great! I'm most pleased with the availability and response time when issues arise. We have experienced issues of customers receiving the wrong merchandise or poorly printed merchandise, (this is the reason that the rating isn't 5 Stars) but it has been a small percentage of the whole though occurring more than we'd like. The team, a few of which I know by name, like Mike and Geena, have been highly responsive and rectified any issues quickly, processed orders manually, and listened whenever feedback was provided. They have always been kind and very helpful. Also, the turnaround time for order fulfillment has been constantly expeditious which is also very important with the pretty steady flow of our business. With about 4 months of experience working with Custom Cat, I'm really glad that we made the switch and often talk about how great it'd would've been to have started with them from the beginning. Great products, great pricing, great service! I know they are working hard to make sure that issues are minimal and appreciate their accountability and expedience when rectifying them. I look forward to revisiting this review and making it 5 stars in the future!

posted

CustomCat has been amazing to work with. I've tried other drop shipping companies for apparel, and it wasn't a good fit. CustomCat gets right on the ball if anything isn't right for the seller or customer.

Only three things would make CustomCat hands down untouchable.
1. No monthly fee
2. Sleeve printing
3. More products, like shorts, and some other brands.

posted

Overall we've had a positive experience with CustomCat. The printing has been great so far and we haven't had any customer complaints. Shipping times have been reasonable and the pricing on their items is very competitive. Customer service has been great as well as they personally fixed the issues that we had with coding to fit our Shopify theme. The app is very easy to use also. Give them a shot!

posted

I have rated the support 2 out of 5 to be fair but my honest opinion is 0/5 because all of shopify support is live. I live in the uk and if this product is ok for international use I shouldnt have to wait for the random chance that they see my email. I was trying to activate my account and kept getting the "Error
An error occurred while executing the application. Please try again or contact the administrator." easy to use and reliable rating is based on reviews by others. so annoyed that time is being wasted while I wait for someone to see my email

posted
Get
Custom

Available Plans

14 days

Support & Sales

Bespoke Technologies
1-844-874-8623
contact@customcat.com
customcat.com
not provided
Get Support

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