CustomCat ‑ Print on Demand

CustomCat ‑ Print on Demand

by Bespoke Technologies

Custom Print On Demand & Dropshipping. 550+ Unique Products

4.3 of 5 stars(427 reviews)

Product Depth

Over 550+ products!  Tees, Hoodies, Mugs, Canvas, Blankets & more.  Print on Demand fulfillment with DTG, Embroidery, and Dye Sublimation.

Decoration Quality

15 Years of Print on Demand experience & state-of-the-art equipment allow us to have the highest quality decoration in the industry.

Fulfillment Speed

We average 2-3 business days for order fulfillment. We decorate and drop ship 35,000+ custom pieces daily with many items shipping same day!


About CustomCat ‑ Print on Demand

LOOKING TO INCREASE YOUR MARGINS?

Join 20,000+ merchants already profiting from CustomCat's industry leading pricing.

How Does It Work?

Use the CustomCat app to create custom products to sell on your Shopify store. When a CustomCat product is ordered from your store, it is auto-processed, printed and shipped directly to your customer in a white-labelled package! Once the order has shipped, an automated tracking email is sent to your customer.

Why Choose CustomCat?

BEST PRICES - Our industry leading product pricing allows you to make more from every sale! Our prices are unmatched in the industry, you won't find more competitive pricing anywhere.

PRODUCT DEPTH - Our product catalog contains over 300 products including t-shirts, mugs, leggings, canvas wall art, blankets, embroidered hats, all over print products and more.

FULFILLMENT QUALITY & SPEED - More than 15 years in the Print on Demand industry has provided us the expertise to offer the highest quality decorations around. Our state-of-the-art production facility allows us to average 2 business days for order fulfillment no matter the time of year!

PERSONALIZATION FEATURE - Allow your customers to make your designs truly custom with our proprietary personalization tool. They can add a name or personalized text to any digital design easily right from your store!

BULK UPLOAD/EXPORT - Upload as many designs and export as many product as you want all at once! Setting up your store has never been so quick and easy...

Connecting CustomCat to your Shopify store is easy:

  1. Click the “Get App” button.
  2. Open the CustomCat App in your Shopify Apps menu.
  3. Register/Login at customcat.com.
  4. Go to "Settings" to activate CustomCat on your new store.
  5. Start selling!

For more information including Pricing, FAQs, Art Guidelines and Video Tutorials go to App Help

Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

CustomCat Lite

Free

  • No Monthly Fee

  • No Upfront Costs

  • 550+ Products

  • $9.00 Tee

  • $5.50 Mug

  • $17.00 Hoodie

  • Upgrade Plan At Any Time

CustomCat

$30/month

  • 550+ Products

  • Lowest Prices In The Industry

  • Higher Margins

  • $7.00 Tee

  • $3.50 Mug

  • $15.00 Hoodie

  • 30 Day Free Trial

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

RUNRAW

very prompt and helful service all questions answered with full clarity thank you for you help and excellent customer service JT.

Buzz & Print

Great customer service, This app has a great range of products and the prices are phenomenal. I'm super satisfied with it so far! Thank you

Leruel

I finally decided to make a 1 star review to CustomCat. Every type of issue takes away 1 star and there are many issues at the moment so they should have received zero stars if it would be possible.

#1 Quality control issues - I sold thousands of face masks and it's unbelievable how much work I had with customer support. About 5% off all masks had quality issues, either the customer received the wrong product or the print was bad. Not just a bit off, it was noticably terrible.

#2 Shipping issues - CustomCat is offering an economy shipping option. The next decent shipping option is incredibly expensive compared to other POD services but is still basically standart shipping. About 5% of all orders were incredibly late and about 1% of all orders got lost with economy shipping. This isn't shipping, this is garbage.

#3 Production delays - According to CustomCat some orders had to be reprinted multiple times what lead to orders being in print for 2-3 weeks what is just insane. I highly doubt that's really the case but either way, if your orders need to be reprinted 6 times you are clearly doing something wrong as a company. Also, good luck explaining it to the customers why their order wasn't shipped for weeks.

#4 Issues with the apps order recognition - About 0.002% of all orders didn't get synched to CustomCat. That's not a high number but if you're making many sales, you can't check orders all the time if they are getting synched. It shouldn't happen in the first place but when contacting the support about this issue I was simply told to replace a manual order. Thanks a lot.

#5 Feedback ignorance - Regarding all these issues and reporting multiple times on customer complaints, product and quality issues nothing has changed at all. I had so many complaints about the product with detailed explanations but customcat didn't change anything at all about it.

These are the reasons why I believe they deserve a 1 star review because as someone who is selling a lot the company clearly limits someone in expanding and growing the business because you need hours every day to fix the issue they have caused. I understand that there are many issues these days but they just tried to cash grab as much as possible instead of limiting some of their services to keep the quality steady. That's bad business practice and hurt my brand a lot. I believe I'll take my christmas business somewhere else because it will simply not be an option, they will not be able to handle it at all.