Customer Accounts Concierge

Customer Accounts Concierge

Rezensionen (255)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. Oktober 2023

Great Support & Very Professional

Saber Sales & Service
Vereinigte Staaten
8 monate mit der App
Froonze Limited hat geantwortet 28. Oktober 2023

Thanks so much for your review!

17. Februar 2023

Very good experience with this app and their team. The app is very efficient and their support was really good to add the custom features and little tweaks that we needed for one of our customers.

Les Secrets de Loly
Frankreich
8 monate mit der App
Froonze Limited hat geantwortet 17. Februar 2023

Thanks so much for your review!

27. September 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Mauritius
8 monate mit der App
Froonze Limited hat geantwortet 28. September 2023

Thanks so much for your review!

6. September 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Australien
7 monate mit der App
Froonze Limited hat geantwortet 7. September 2023

Thanks so much for your review and appreciation of our team!

1. August 2023

Great customer service. Always willing to help, and fast! They went above and beyond this time to match our branding colors while helping me add a feature.

The Sassy Olive
Vereinigte Staaten
7 monate mit der App
Froonze Limited hat geantwortet 4. August 2023

Thanks so much for your review!

10. November 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Vereinigte Staaten
6 monate mit der App
Froonze Limited hat geantwortet 11. November 2023

Thank you so much for your review!

Bearbeitet am 23. Februar 2023

After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.

Barista och Espresso
Schweden
6 monate mit der App
Froonze Limited hat geantwortet 25. Februar 2023

Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app.
We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.

30. Dezember 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brasilien
6 monate mit der App
14. Dezember 2022

amazing app, very good account layout, i would 100% recommend download it. If you want to improve your store. this is the app you want.

Resplendid Skincare
Kanada
6 monate mit der App
Froonze Limited hat geantwortet 14. Dezember 2022

Thank you so much for your review!

8. Juni 2023

This app is a game changer! It is so professional, and my customers have loved the design, the simplicity, and the ability to access and see their order, and information easily in one place. I look forwards to continuing my use with this app.

Majestic Grove
Vereinigte Staaten
6 monate mit der App
Froonze Limited hat geantwortet 8. Juni 2023

Thanks so much for your review! "design, simplicity, and the ability to access and see their order, and information easily in one place" is exactly what we are striving for