Customer Accounts Concierge

Customer Accounts Concierge

Rezensionen (255)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. August 2023

I have a great fondness for this Loyalty Plugin, and I am truly impressed by the clarity and informativeness of the Loyalty section on the customer account storefront, despite its beta version status. The process of earning and redeeming loyalty points is incredibly user-friendly, providing customers with a seamless experience. Additionally, the plugin does an excellent job of keeping customers well-informed about their activities within the loyalty program.

NPWe小賣部
Sonderverwaltungsregion Hongkong
10 tage mit der App
Froonze Limited hat geantwortet 20. August 2023

Thanks so much for your review! We are so happy you liked our new Loyalty and Rewards plugin!

5. Januar 2024

This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business.
The team helped with some custom code I had too which has been amazing.
Would def recommend.

ELLIE
Vereinigtes Königreich
8 tage mit der App
Froonze Limited hat geantwortet 6. Januar 2024

Thanks so much for your review!

7. März 2024

This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal.
Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page.
The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great.
I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.

Éditions HJ
Frankreich
4 tage mit der App
Froonze Limited hat geantwortet 8. März 2024

Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.

30. Mai 2022

Customer Account Concierge is a useful App. We encountered a rare problem whereby the Social Sign In/Up section was not showing due to a minor conflict with another App. Max was quick to identify the issue and resolve it for us. Looking forward to a better Customer purchase path experience from here on in.

Scintera Pty Ltd
Australien
8 tage mit der App
Froonze Limited hat geantwortet 31. Mai 2022

Thank you so much for your review! Sometimes there are installation issues. We try to resolve them ASAP

26. Januar 2022

Easy to use. Support are good. If you have any questions, their support will give you good reaction.

DIGIBAL
Sonderverwaltungsregion Hongkong
8 tage mit der App
Froonze Limited hat geantwortet 26. Januar 2022

Thank you so much!

24. November 2022

Nous venons d'installer cette application sur l'ensemble de nos stores et nous en sommes ravies ! Elle est superbe, très pratique et le service client est au top.

Memo Paris
Frankreich
8 tage mit der App
Froonze Limited hat geantwortet 24. November 2022

Thank you so much for your review! We are excited to have all of your stores using our app!

11. Juni 2023

they have excellent customer support, they help us a lot. professional and they even helped with other things not related to the app. Thank you so much again

Mia Moderna
Vereinigte Arabische Emirate
8 tage mit der App
Froonze Limited hat geantwortet 11. Juni 2023

Thanks so much for your review!

14. Februar 2023

Great app! It's all in one and easy to use. Customer support is also quick to respond and ready to help!

SUZANNE KALAN
Vereinigte Staaten
7 tage mit der App
Froonze Limited hat geantwortet 14. Februar 2023

Thanks so much for your review! Let us know if you need anything else.

28. Februar 2022

Yes, this is a great app ! It does exactly what it says it does, allowing us to improve our customer experience at an affordable price. But what really stand out for me is the fact that the Froonze team care about international customers as much as English speaker ones. I have been able to translate the app really easily, but noticed a message that was not translatable within the app and was showing in English. Max from Froonze made a change very quickly so that it would be translated for French speaking user. They cared ! They communicated clearly, nicely and cared enough to make the changes in a day.
So thank you Max for your wonderful quality customer service !
All the best to you and the rest of the team !

LOOVE
Frankreich
7 tage mit der App
Froonze Limited hat geantwortet 28. Februar 2022

Thank you so much for your review! Customers like you actually help us improve our app with your suggestions!

28. Juni 2022

I was looking for a clear, simple, affordable customer account app (there are not many out there) and after spending quite some time working on it, I can confirm that Customer Account Concierge does exactly that.
Basically there is no need for coding and basic settings are enough to seamlessly integrate -look and feel- the customer account into your store, although I'd recommend working on some CSS to further enhance the display. The app allows easily to do so.
Also, three VERY good additional points : 1/Multi language is supported, and it is true ! clean and simple, I could easily add two more languages without using any third party app.
2/ The wishlist paid plugin is a gem. Simple, efficient.
3/I contacted the support for some minor issues, Max replied to me several times within one hour with clear and efficient solutions.
Definitely recommended.

Les Terroirs
Japan
6 tage mit der App
Froonze Limited hat geantwortet 5. Juli 2022

Thank you so much for such a thorough review! You described our app better than us :)