Customer Accounts Concierge
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Great app, works perfectly with our shop. The support team is absolutely brilliant. I asked them if it's possible to have a little customised tweak that was not part of the app originally and the team just jumped on it and delivered immediately. It's little but it's the little things that make the user experience better overall. Very pleased with the app and the team.
Thanks so much for your review!
Great app. It fully met our requests and works very well. I strongly recommend. Also, when we asked for support, they responded very quickly and this made us very happy. Thanks.
Thanks so much for your review! Happy merchants is what we strive for :)
The app works well for my needs to customise my account pages and the support staff are very responsive to the issues I encounter.
To be updated on 24 September 2022
Thank you so much for your review!
Estoy muy feliz con esta aplicación, lo instalé en mi sitio y me di cuenta que mi template tenía un error con los campos que se despliegan, me contacte con el soporte y les comente el problema, ellos en muy poco tiempo resolvieron el problema con un fix en su plataforma y ahora me funciona perfecto! Destaco la proactividad del soporte técnico y la rápida solución!
Evaluando la APP es bastante limpia, minimalista y de carga rápida, probé varios customer user/account y el tiempo de carga es notorio, carga de forma inmediata, es sencillo de ocupar para el usuario y tiene una gran cantidad de APPS compatibles para ampliar su uso, estoy muy contento con el servicio y la app, muchisimas gracias!
https://tableromagico.cl/
¡Muchas gracias por tu reseña!
App does exactly what we are after and the support network is very fast to respond to any teething issues. Would recommend.
Thanks so much for your review!
Awesome app, great customer support. I hope it remains free. Also, awaiting the new updates! I recommend.
Thank you so much!
doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.
We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call
Fantastic Add-on to my website which was necessary to my email marketing. Now clients could enlist themselves as a family member.
The App provides easily built custom forms to gather necessary information. Support was immediate, savvy, considerate and patient in helping me understand areas where I lacked the skill to manipulate the App configuration. Fantastic App with affordable Add-ons.
Thank you so much for your review! Glad we could help you set everything up. Also, we are very happy you found our new "Custom Forms" plugin useful
WOW. Amazing app, it's free and works perfectly on 2.0 site and took seconds to set up. Thank you so much. Best wishes
Thank you so much for your review! And yes, we are using new Shopify theme app extension framework(themes 2.0) to make widget installation easy. It also means you will not have any leftover code if you decide to uninstall the app.
this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store
We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.
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"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
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"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
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Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..