Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de noviembre de 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
RAE de Hong Kong (China)
5 meses usando la aplicación
Froonze Limited respondió 17 de noviembre de 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

28 de diciembre de 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Osomm
Singapur
1 día usando la aplicación
Froonze Limited respondió 29 de diciembre de 2023

Thank you so much for your review and Happy New Year! :)

18 de abril de 2024

Best support

ALTERhubs
Grecia
Alrededor de 17 horas usando la aplicación
Froonze Limited respondió 19 de abril de 2024

Thanks for your review!

15 de noviembre de 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
Estados Unidos
12 días usando la aplicación
Froonze Limited respondió 16 de noviembre de 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

25 de enero de 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Spliff ®
Francia
1 día usando la aplicación
Froonze Limited respondió 26 de enero de 2024

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

10 de noviembre de 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Estados Unidos
6 meses usando la aplicación
Froonze Limited respondió 11 de noviembre de 2023

Thank you so much for your review!

11 de abril de 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
Estados Unidos
18 minutos usando la aplicación
Froonze Limited respondió 12 de abril de 2024

Thanks for your review!

2 de enero de 2024

Great customer support.

Feminine UAE - Sensual Lingerie
Emiratos Árabes Unidos
29 días usando la aplicación
Froonze Limited respondió 3 de enero de 2024

Thanks so much!

30 de octubre de 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
India
2 meses usando la aplicación
Froonze Limited respondió 31 de octubre de 2023

Thank you so much for your review!

17 de noviembre de 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Tiel Energy Group AB
Suecia
14 días usando la aplicación
Froonze Limited respondió 18 de noviembre de 2023

Thanks so much for your review!