Customer Accounts Concierge

Customer Accounts Concierge

리뷰 (255)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 2월 13일

This app is great and has resolved a number of client account/dashboard & communication challenges for us! Max from the Support team is super friendly, helpful and quick to reply. We haven't found another app that is that easy and user friendly! We use this app together with the Locksmith App to restrict content to certain users.. both work like magic! :)

Skar Image Lab
뉴질랜드
앱 사용 기간 11개월
답글 Froonze Limited개 2022년 2월 13일

Thank you so much for your review! It's cool to see merchants using our app in combination with other tools, thus creating unique solutions!

2023년 11월 28일에 편집됨

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
홍콩(중국 특별행정구)
앱 사용 기간 10개월
답글 Froonze Limited개 2023년 11월 17일

Thank you so much for your review! We are so happy to know that you liked our customer support experience

2022년 10월 11일

Very good App. Includes everything I need. The support is super fast and helpfull. I can only recommend :)

Reifenspezi
오스트리아
앱 사용 기간 10개월
답글 Froonze Limited개 2022년 10월 12일

Thank you so much for your review! We are very happy we could be helpful for you

2023년 5월 16일

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
미국
앱 사용 기간 10개월
답글 Froonze Limited개 2023년 5월 17일

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

2022년 2월 8일

Une app facile à installer, pratique et fonctionnel
Je recommande fortement, en plus elle est gratuite
Merci

IzieBuy
프랑스
앱 사용 기간 10개월
답글 Froonze Limited개 2022년 2월 8일

Thank you so much for your review! Glad you had nice experience using our app.

2023년 9월 14일

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
미국
앱 사용 기간 10개월
답글 Froonze Limited개 2023년 9월 15일

WOW! Thanks so much for such a glowing review! You truly made our day! :)

2023년 6월 30일

Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.

Housedoctor
덴마크
앱 사용 기간 10개월
답글 Froonze Limited개 2023년 7월 1일

Thanks so much for your review!

2023년 5월 9일에 편집됨

★ ★ ★ ★ ★ ★ ★
WOW! THESE GUYS HAVE GONE OVER AND BEYOND!
They completely redesigned their app to suit my needs. I can't say praise them enough! Truly Amazing!

★ ★ ★ ★ ★ ★ ★
MORE POSITIVES ABOUT THIS APP:
+ Quick and easy setup!!
+ You can easily customize the look of the app.
+ Quick responses, good customer service, and excellent cost efficiency!

★ ★ ★ ★ ★ ★ ★
I WOULD HIGHLY RECOMMEND!

Too Fast Wholesale
미국
앱 사용 기간 10개월
답글 Froonze Limited개 2022년 7월 30일

Thank you so much for your review and for specifically emphasizing cost efficiency. Our flexible plugin system was designed to achieve precisely that. Merchants can activate and pay only for the plugins they need.

2022년 6월 26일

Definitely makes the my account page more attractive. Reordering is a must have feature for many shops. As a bonus their support was awesome.

Forest Glory
미국
앱 사용 기간 9개월
답글 Froonze Limited개 2022년 6월 26일

Thank you so much for your review! Happy to hear your found our Reorder Button plugin useful.

2022년 5월 23일

The developer responded in a timely fashion and resolved the issue of the app not showing up in the Taste theme.

Sun Active
미국
앱 사용 기간 9개월
답글 Froonze Limited개 2022년 5월 23일

Thank you so much for your review! We try to resolve merchant problems as fast as possible.