Customer Accounts Concierge

Customer Accounts Concierge

리뷰 (255)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2024년 9월 11일에 편집됨

VERY GOOD SUPPORT

Shop Huna
요르단
앱 사용 기간 2일
답글 Froonze Limited개 2024년 9월 20일

Thanks so much for your review!

2024년 7월 8일

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
대한민국
앱 사용 기간 14일
답글 Froonze Limited개 2024년 7월 10일

Thanks so much for you review!

2024년 5월 22일

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
모리셔스
앱 사용 기간 1년 초과
답글 Froonze Limited개 2024년 5월 23일

Thanks so much for your review! We are happy to hear our app made your store look more professional!

2024년 10월 11일

Great Support

CENE
인도
앱 사용 기간 2일
답글 Froonze Limited개 2024년 10월 12일

Thanks for your review!

2024년 6월 25일

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
독일
앱 사용 기간 대략 23시간
답글 Froonze Limited개 2024년 6월 26일

Thanks so much for your awesome review! We are very happy to know your found our app useful.

2024년 8월 6일

Great customer support

MONT FRANCAIS
아랍에미리트
앱 사용 기간 10일
답글 Froonze Limited개 2024년 8월 7일

Thanks so much for your review!

2024년 8월 27일

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
미국
앱 사용 기간 2분
답글 Froonze Limited개 2024년 9월 2일

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

2024년 6월 13일

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
미국
앱 사용 기간 20일
답글 Froonze Limited개 2024년 6월 14일

Thanks so much for your review!

2024년 5월 8일

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
스페인
앱 사용 기간 19일
답글 Froonze Limited개 2024년 5월 9일

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

2024년 6월 5일

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
노르웨이
앱 사용 기간 16일
답글 Froonze Limited개 2024년 6월 10일

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.