Customer Accounts Concierge

Customer Accounts Concierge

Avaliações (253)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de fevereiro de 2022

This app is great and has resolved a number of client account/dashboard & communication challenges for us! Max from the Support team is super friendly, helpful and quick to reply. We haven't found another app that is that easy and user friendly! We use this app together with the Locksmith App to restrict content to certain users.. both work like magic! :)

Skar Image Lab
Nova Zelândia
11 meses usando o app
Froonze Limited deixou uma resposta 13 de fevereiro de 2022

Thank you so much for your review! It's cool to see merchants using our app in combination with other tools, thus creating unique solutions!

11 de outubro de 2022

Very good App. Includes everything I need. The support is super fast and helpfull. I can only recommend :)

Reifenspezi
Áustria
10 meses usando o app
Froonze Limited deixou uma resposta 12 de outubro de 2022

Thank you so much for your review! We are very happy we could be helpful for you

16 de maio de 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
Estados Unidos
10 meses usando o app
Froonze Limited deixou uma resposta 17 de maio de 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

8 de fevereiro de 2022

Une app facile à installer, pratique et fonctionnel
Je recommande fortement, en plus elle est gratuite
Merci

IzieBuy
França
10 meses usando o app
Froonze Limited deixou uma resposta 8 de fevereiro de 2022

Thank you so much for your review! Glad you had nice experience using our app.

14 de setembro de 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
Estados Unidos
10 meses usando o app
Froonze Limited deixou uma resposta 15 de setembro de 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)

30 de junho de 2023

Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.

Housedoctor
Dinamarca
10 meses usando o app
Froonze Limited deixou uma resposta 1 de julho de 2023

Thanks so much for your review!

Data de edição: 9 de maio de 2023

★ ★ ★ ★ ★ ★ ★
WOW! THESE GUYS HAVE GONE OVER AND BEYOND!
They completely redesigned their app to suit my needs. I can't say praise them enough! Truly Amazing!

★ ★ ★ ★ ★ ★ ★
MORE POSITIVES ABOUT THIS APP:
+ Quick and easy setup!!
+ You can easily customize the look of the app.
+ Quick responses, good customer service, and excellent cost efficiency!

★ ★ ★ ★ ★ ★ ★
I WOULD HIGHLY RECOMMEND!

Too Fast Wholesale
Estados Unidos
10 meses usando o app
Froonze Limited deixou uma resposta 30 de julho de 2022

Thank you so much for your review and for specifically emphasizing cost efficiency. Our flexible plugin system was designed to achieve precisely that. Merchants can activate and pay only for the plugins they need.

26 de junho de 2022

Definitely makes the my account page more attractive. Reordering is a must have feature for many shops. As a bonus their support was awesome.

Forest Glory
Estados Unidos
9 meses usando o app
Froonze Limited deixou uma resposta 26 de junho de 2022

Thank you so much for your review! Happy to hear your found our Reorder Button plugin useful.

23 de maio de 2022

The developer responded in a timely fashion and resolved the issue of the app not showing up in the Taste theme.

Sun Active
Estados Unidos
9 meses usando o app
Froonze Limited deixou uma resposta 23 de maio de 2022

Thank you so much for your review! We try to resolve merchant problems as fast as possible.

6 de setembro de 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
Reino Unido
9 meses usando o app
Froonze Limited deixou uma resposta 7 de setembro de 2023

Thanks so much for your review!