Customer Accounts Concierge

Customer Accounts Concierge

Avaliações (253)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 5 de maio de 2022

App excelente.
Cumple con nuestra necesidades a la perfección.
el equipo de soporte excepcional. Rápidos y profesionales.

Flashmarket online
Espanha
7 meses usando o app
Froonze Limited deixou uma resposta 30 de março de 2022

Thank you so much for your review! We try to help every merchant as fast as possible.

6 de setembro de 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Austrália
7 meses usando o app
Froonze Limited deixou uma resposta 7 de setembro de 2023

Thanks so much for your review and appreciation of our team!

26 de julho de 2022

I love the way this app has designed the customer accounts page. The navigation is user-friendly and they have incorporated a track shipment button that is easy for customers to access. In addition, they have multiple integrations with other apps, wishlist options and social media login plugins. I inquired about moving a box on the account homepage, and Max was very accommodating and quick to reply. Great customer service, highly recommend!

Everlasting Two22
Estados Unidos
7 meses usando o app
Froonze Limited deixou uma resposta 27 de julho de 2022

Thanks so much for your review! The "track shipment" button is a new addition to our widget and we are happy we already got positive feedback from you!

1 de agosto de 2023

Great customer service. Always willing to help, and fast! They went above and beyond this time to match our branding colors while helping me add a feature.

The Sassy Olive
Estados Unidos
7 meses usando o app
Froonze Limited deixou uma resposta 4 de agosto de 2023

Thanks so much for your review!

30 de setembro de 2022

Great app and support for this app. They answer pretty much instantly and are super friendly. Also, the app is very easy to use and configure, and most important thing, it's translatable natively. Recommended

Bottle of Italy
Itália
7 meses usando o app
Froonze Limited deixou uma resposta 30 de setembro de 2022

Thank you so much for your review! Glad you liked our translation functionality. Our widget is translatable to any language supported by Shopify.

7 de junho de 2022

First of all, the Support team is doing wonders and quick resolutions for all the queries and requests.
Simple to Setup, now our customer account page is with all the features a customer wants. Thanks guys.

Renee
Índia
7 meses usando o app
Froonze Limited deixou uma resposta 8 de junho de 2022

Thank you so much for your review! Glad we could help you out with the customizations.

10 de novembro de 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Estados Unidos
6 meses usando o app
Froonze Limited deixou uma resposta 11 de novembro de 2023

Thank you so much for your review!

3 de março de 2022

Fast, reliable e incredible support. On the path for the success, congratulations, is now our official account app

Visto.bio
Brasil
7 meses usando o app
Froonze Limited deixou uma resposta 3 de março de 2022

Thank you so much for your review and kind words!

Data de edição: 23 de fevereiro de 2023

After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.

Barista och Espresso
Suécia
6 meses usando o app
Froonze Limited deixou uma resposta 25 de fevereiro de 2023

Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app.
We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.

30 de dezembro de 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brasil
6 meses usando o app