Customer Accounts Concierge

Customer Accounts Concierge

Avaliações (255)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de julho de 2024

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
Coreia do Sul
14 dias usando o app
Froonze Limited deixou uma resposta 10 de julho de 2024

Thanks so much for you review!

Data de edição: 11 de setembro de 2024

VERY GOOD SUPPORT

Shop Huna
Jordânia
2 dias usando o app
Froonze Limited deixou uma resposta 20 de setembro de 2024

Thanks so much for your review!

22 de maio de 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
Maurício
Mais de 1 ano usando o app
Froonze Limited deixou uma resposta 23 de maio de 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

25 de junho de 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
Alemanha
Aproximadamente 23 horas usando o app
Froonze Limited deixou uma resposta 26 de junho de 2024

Thanks so much for your awesome review! We are very happy to know your found our app useful.

11 de outubro de 2024

Great Support

CENE
Índia
2 dias usando o app
Froonze Limited deixou uma resposta 12 de outubro de 2024

Thanks for your review!

6 de agosto de 2024

Great customer support

MONT FRANCAIS
Emirados Árabes Unidos
10 dias usando o app
Froonze Limited deixou uma resposta 7 de agosto de 2024

Thanks so much for your review!

27 de agosto de 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
Estados Unidos
2 minutos usando o app
Froonze Limited deixou uma resposta 2 de setembro de 2024

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

13 de junho de 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
Estados Unidos
20 dias usando o app
Froonze Limited deixou uma resposta 14 de junho de 2024

Thanks so much for your review!

8 de maio de 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
Espanha
19 dias usando o app
Froonze Limited deixou uma resposta 9 de maio de 2024

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

5 de junho de 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
Noruega
16 dias usando o app
Froonze Limited deixou uma resposta 10 de junho de 2024

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.