Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
1 de janeiro de 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
Canadá
18 minutos usando o app
Froonze Limited deixou uma resposta 2 de janeiro de 2024

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

16 de maio de 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
Estados Unidos
10 meses usando o app
Froonze Limited deixou uma resposta 17 de maio de 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

6 de setembro de 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Austrália
7 meses usando o app
Froonze Limited deixou uma resposta 7 de setembro de 2023

Thanks so much for your review and appreciation of our team!

8 de setembro de 2023

This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.

BidetLux
Chipre
3 meses usando o app
Froonze Limited deixou uma resposta 9 de setembro de 2023

Thanks so much for your review! We are happy to know you liked the design of our widgets!

27 de setembro de 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Maurício
8 meses usando o app
Froonze Limited deixou uma resposta 28 de setembro de 2023

Thanks so much for your review!

20 de outubro de 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

SAM & LIZZY
Alemanha
Aproximadamente 1 mês usando o app
Froonze Limited deixou uma resposta 21 de outubro de 2023

Thanks so much for your review!

31 de outubro de 2023

They helped me once more on my other store.10 mins and your problem is solved.

Urban StockX
Chipre
27 dias usando o app
Froonze Limited deixou uma resposta 1 de novembro de 2023

Thanks so much for your review!

Data de edição: 10 de julho de 2023

A very wonderful application, very easy, and it has many options, and a very wonderful support team, I got a very professional interface for my customers account, and in terms of cost, it is wonderful compared to the services provided by the application to me and my customers, and I asked them to amend some things and the result was very beautiful and I do not forget Their quick response and resolution of the issue I requested, thank you Froonze team

دروسيا
Arábia Saudita
5 meses usando o app
Froonze Limited deixou uma resposta 11 de julho de 2023

Thanks for your review! We are happy to hear you are satisfied with your new beautiful customer account page.

8 de junho de 2023

This app is a game changer! It is so professional, and my customers have loved the design, the simplicity, and the ability to access and see their order, and information easily in one place. I look forwards to continuing my use with this app.

Majestic Grove
Estados Unidos
6 meses usando o app
Froonze Limited deixou uma resposta 8 de junho de 2023

Thanks so much for your review! "design, simplicity, and the ability to access and see their order, and information easily in one place" is exactly what we are striving for

26 de junho de 2023

Definitely keeping after my free trial. I was having an issue sizing my add-to-wishlist button so I emailed support and Javi was an epic help. I got a response within hours and he had already gone in and added the code that did exactly what I wanted!

Scary Apothecary
Estados Unidos
5 meses usando o app
Froonze Limited deixou uma resposta 27 de junho de 2023

Thank you so much for your review! We are always here to help you