Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
10 de novembro de 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
Estados Unidos
6 meses usando o app
Froonze Limited deixou uma resposta 11 de novembro de 2023

Thank you so much for your review!

Data de edição: 28 de novembro de 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hong Kong, RAE da China
5 meses usando o app
Froonze Limited deixou uma resposta 17 de novembro de 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

16 de novembro de 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Polônia
4 meses usando o app
Froonze Limited deixou uma resposta 17 de novembro de 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

27 de outubro de 2023

Great Support & Very Professional

Saber Sales & Service
Estados Unidos
6 meses usando o app
Froonze Limited deixou uma resposta 28 de outubro de 2023

Thanks so much for your review!

11 de outubro de 2023

Useful app and helpful support.

Mylla
Suécia
8 meses usando o app
Froonze Limited deixou uma resposta 13 de outubro de 2023

Thanks so much for your review!

20 de outubro de 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

SAM & LIZZY
Alemanha
Aproximadamente 1 mês usando o app
Froonze Limited deixou uma resposta 21 de outubro de 2023

Thanks so much for your review!

6 de setembro de 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Austrália
7 meses usando o app
Froonze Limited deixou uma resposta 7 de setembro de 2023

Thanks so much for your review and appreciation of our team!

27 de setembro de 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Maurício
2 meses usando o app
Froonze Limited deixou uma resposta 28 de setembro de 2023

Thanks so much for your review!

31 de outubro de 2023

They helped me once more on my other store.10 mins and your problem is solved.

Urban StockX
Chipre
27 dias usando o app
Froonze Limited deixou uma resposta 1 de novembro de 2023

Thanks so much for your review!

6 de setembro de 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
Reino Unido
5 meses usando o app
Froonze Limited deixou uma resposta 7 de setembro de 2023

Thanks so much for your review!