
Froonze VIP Loyalty & Wishlist
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.
Thank you for the review and sorry for the bad experience.
We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.
Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.
You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.
Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.
If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.
Great customer support
Thanks so much for your review!
Ottimo servizio di assistenza veloce e concreto consigliato!
Grazie mille per la tua recensione!
Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++
Thanks so much for your review! We are happy to hear our app made your store look more professional!
Fast support!
Thanks for your review!
The service is very fast and amazing
Thanks for your review!
STreamlined our operations and makes it much much easier to deal with tickets.
Thanks for your review!
I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!
UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.
Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌
One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)
Thanks so much for your review!
i was search all day could not find login landing page, as my new theme does not look good and don't have feature.
this is the best app for new starter but some plugin are expensive because i want add three plugin so i have to pay price for each but as i am new in business i will wait for my business to boom.
Thank you
Thank you for your review! We wish all the best to your new business!
This app works like a charm and is a must-have! Loads of features and easy to use and configure for people who are not experts like me. The best part is the team behind it, who are very professional and supportive. When I reached out to them to adjust something, they did it in no time. I was really pleased with the way they acted. Thank you so much.
Thanks so much for your review!
This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business.
The team helped with some custom code I had too which has been amazing.
Would def recommend.
Thanks so much for your review!
Perfect for shopify. The best part is the support, fast and effective!
Thanks so much for your review!
für mich das wichtigste, Schneller Support !
Vielen Dank für Ihre Bewertung!
They helped me once more on my other store.10 mins and your problem is solved.
Thanks so much for your review!
Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.
Thank you so much for your review!
Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.
Thanks so much for your review!
This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.
Thanks so much for your review! We are happy to know you liked the design of our widgets!
A very wonderful application, very easy, and it has many options, and a very wonderful support team, I got a very professional interface for my customers account, and in terms of cost, it is wonderful compared to the services provided by the application to me and my customers, and I asked them to amend some things and the result was very beautiful and I do not forget Their quick response and resolution of the issue I requested, thank you Froonze team
Thanks for your review! We are happy to hear you are satisfied with your new beautiful customer account page.
Definitely keeping after my free trial. I was having an issue sizing my add-to-wishlist button so I emailed support and Javi was an epic help. I got a response within hours and he had already gone in and added the code that did exactly what I wanted!
Thank you so much for your review! We are always here to help you
This app is a game changer! It is so professional, and my customers have loved the design, the simplicity, and the ability to access and see their order, and information easily in one place. I look forwards to continuing my use with this app.
Thanks so much for your review! "design, simplicity, and the ability to access and see their order, and information easily in one place" is exactly what we are striving for
Very happy about the app and also excellent service, replying quickly and solving any possible issue you might have.
Thank you so much for your review!
Your app is great! Everything working fine and the support is always perfect! Thank you for everything
Thanks so much for your review!
An excellent app, at first glance similar to others in its category, but when you take a closer look at the details, you see how much more powerful it is than others. Extraordinary support helped me in this. I have never had such treatment. I highly recommend it to anyone who wants a quality User Account with powerful tools.
Thank you so much for your review!
GREAT SP FAR! THE CUSTOMER SERVICE IS REALLY GOOD!!!! RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you so much for your review!
The app is easy to use and the customer support team is extremely fast to respond to my query and solve my issue within two eamils.
Would recommend them!
Thanks so much for your review!
Great app.
Thank you for your review
Great app, and helps teams who are promptly ready to make any bug fixes.
Get this app if you want a custom sign-up page and approval process for clients before buying from your store.
Thank you so much for your review! We are so happy to know you liked our new feature - customer approval
I use this add on since a few weeks and I am very happy with it. The support is very useful and are happy to help. I already tested most of the other Customer Account add ons. But I am definitely staying with this one. It is by far the best and offers customization via the support.
Thank you so much for your review! We are so happy to hear you preferred our app among all the customer account apps.
Great app
The free plan for the first 1000 customers is a good idea for a startup website, they help us to use a fantastic app to grow.
no need to pay a monthly fee when you are still building your idea.
Also, they have good support, they help me to install the app and they fixed some issues I faced.
Thank you very much for the team.
Thanks so much for your review! We are happy to support young companies and grow together!
Just perfect. Gone above and beyond to build our account page exactly as we need, and all within a day or two. Would highly recommend above all other apps we tried.
Thanks so much for your review! Let us know know if you need anything else
Javi and Max are the most helpful support people. I thought that I had a unique use case for Customer Accounts Concierge and didn't think I could use them. After downloading the app and testing things out, this app would be perfect if I could tweak a few things. I messaged support and not only did they respond quickly, they even found a solution to make my project more efficient/save me a lot of time. They taught me a lot about Meta fields and their use case. That completely blew me away on how customizable Customer Accounts Concierge can be. Javi and Max taught me a few lines of code/script and actually cared to. One of the best apps on the app store and I thank you all for being amazing.
Thank you so much for your review! Happy we could find a custom solution for your use case.
I've been using this app for a few months now and so far it's been great. support is very helpful and knowledgeable as well. Thank you :)
Thank you so much for your review!
Consiglio vivamente ottima app ❤️❤️❤️❤️❤️❤️❤️❤️Funziona benissimo perfetto stupendo
Grazie mille!
P.S. We use Google translate to support merchants who write to us in a language we don't know :)
Edit: Resolved an issue with displaying an error page when refreshing the page caused by a theme conflict within hours. Coming back to say that the app is amazing, their people are very dedicated, congratulations, it surprised me!
The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.
I recommend Shopify to everyone.
Great app and Customer service was patient and resolved my issue quickly (almost immediately)! very helpful !
Thank you so much for your review! Let us know if you need anything else
Amazing App, Supports a lot of plugins and really helps improve your store! Definetly recommend it to others
Thank you so much for your review! We designed our plugin system to be very flexible so that merchants can get the most value for their money.
amazing app, very good account layout, i would 100% recommend download it. If you want to improve your store. this is the app you want.
Thank you so much for your review!
doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.
We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call
This is great. I use to do a lot of beautiful things in the customer section. The support is fantastic!
Thanks so much for your review! Your new account page looks beautiful and functional indeed :)
Es ist eine sehr gute und hilfreiche App. Support ist übertrieben nett und hilfsbereit. Insgesamt würde ich die App ein A+ geben
Thank you so much for your review! Happy to hear we deserve A+
this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store
We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.
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"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
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"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
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Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..
Awesome customer service. Getting started is super easy. I love how well-written the documentation is. The custom pages are nice - I was able to create metafields for my customers and have them display extra information about customers on pages I created in their account login. I also find this app to be special in how tiered-out its pricing is. You only pay for what you need. Highly recommend.
Thank you so much for your review! We are happy you found our technical documentation helpful. Custom pages can be quite a powerful tool in spite of their seeming simplicity.
Very useful app and their support team is incredibly helpful. Definitely recommend! The responded very fast and solved my situation with ease.
Thanks so much for your review! Let us know if you need anything else
Completely revamped the default, boring account section of the Dawn theme. Done little customization as per my requirements as well. Highly recommended.
Thanks so much for your review! We are always here for you if you need more help.
Great App for wholesale / B2B sellers since Customers can get an in-depth view in their recent orders and can download their receipts directly on the homepage thanks to the order-printer integration!
Thank you so much for your review! So happy to hear our app brings value to B2B shops
This app is amazing. It provides different account functions for you to install and customize. The customers service is nice and responsive, helping me have a better customer page.
Thank you so much for your review! Glad we could help you customize the widgets to your liking.
Nice app that makes client account more appealing with lots of functionalities. Reasonably priced as you only pay for the options you need. Clear setup instructions. Glad to have found it.
Thank you so much for your review and specifically emphasizing our plugin system - you only pay for what you use.
Absolute TOP App! Kann Sie nur jedem weiterempfehlen der auf der Suche nach einer Account, Wishlist usw. App ist die tatsächlich auch funktioniert. Super Service auch vom Kundensupport. Anpassungen sind kein Problem.
Thank you very much for your review and specifically emphasizing our Wishlist plugin :)
So far, not a single problem or bug with this app.
I emailed the customer service because of translation troubles, they were quick to respond, but we resolved the issue before they could answer. It was a simple mistake from our side.
Due to its overall clean design, ease of use, integrations and price, we have to give it a solid 5 Stars.
We recommende this App. Edit:
Our shop uses 4 languages, soon 5, and the App has no problem handling the translations.
We noticed that when logging in, the Dashboard took a bit to load and showed the standard client dashboard for (a fraction of) a second. Our template caused the 'issue'. Max resolved it in less than 10 minutes. 5* Service!
Thank you so much for your review! Glad you could utilize our translations. We allow merchants to translate and customize our widgets to any number of languages supported by Shopify.