Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Recensioner (210)

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
27 augusti 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
USA
2 minuter användning av appen
Froonze Limited svarade 2 september 2024

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

6 augusti 2024

Great customer support

MONT FRANCAIS
Förenade Arabemiraten
10 dagar användning av appen
Froonze Limited svarade 7 augusti 2024

Thanks so much for your review!

4 juni 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

GIOYAL
Italien
3 månader användning av appen
Froonze Limited svarade 5 juni 2024

Grazie mille per la tua recensione!

22 maj 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
Mauritius
Mer än ett år användning av appen
Froonze Limited svarade 23 maj 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

25 april 2024

Fast support!

Naot USA Testing
USA
17 dagar användning av appen
Froonze Limited svarade 26 april 2024

Thanks for your review!

Redigerat 21 april 2024

The service is very fast and amazing

Womenue
Indien
3 dagar användning av appen
Froonze Limited svarade 22 april 2024

Thanks for your review!

11 april 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
USA
18 minuter användning av appen
Froonze Limited svarade 12 april 2024

Thanks for your review!

Redigerat 9 mars 2024

I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!

UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.

PETCODE PAWS
USA
4 dagar användning av appen
Froonze Limited svarade 7 mars 2024

Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌

2 mars 2024

One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)

Luxurelle
Bulgarien
Ungefär 18 timmar användning av appen
Froonze Limited svarade 3 mars 2024

Thanks so much for your review!

12 februari 2024

i was search all day could not find login landing page, as my new theme does not look good and don't have feature.

this is the best app for new starter but some plugin are expensive because i want add three plugin so i have to pay price for each but as i am new in business i will wait for my business to boom.

Thank you

BuyerEssentials uk
Storbritannien
Ungefär 8 timmar användning av appen
Froonze Limited svarade 13 februari 2024

Thank you for your review! We wish all the best to your new business!

13 januari 2024

This app works like a charm and is a must-have! Loads of features and easy to use and configure for people who are not experts like me. The best part is the team behind it, who are very professional and supportive. When I reached out to them to adjust something, they did it in no time. I was really pleased with the way they acted. Thank you so much.

Sensaim
Förenade Arabemiraten
4 dagar användning av appen
Froonze Limited svarade 15 januari 2024

Thanks so much for your review!

5 januari 2024

This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business.
The team helped with some custom code I had too which has been amazing.
Would def recommend.

ELLIE
Storbritannien
8 dagar användning av appen
Froonze Limited svarade 6 januari 2024

Thanks so much for your review!

3 januari 2024

Perfect for shopify. The best part is the support, fast and effective!

Scan Me
Portugal
5 dagar användning av appen
Froonze Limited svarade 4 januari 2024

Thanks so much for your review!

22 november 2023

für mich das wichtigste, Schneller Support !

all4Festival
Tyskland
3 dagar användning av appen
Froonze Limited svarade 23 november 2023

Vielen Dank für Ihre Bewertung!

31 oktober 2023

They helped me once more on my other store.10 mins and your problem is solved.

Urban StockX
Cypern
27 dagar användning av appen
Froonze Limited svarade 1 november 2023

Thanks so much for your review!

30 oktober 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
Indien
2 dagar användning av appen
Froonze Limited svarade 31 oktober 2023

Thank you so much for your review!

27 september 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

PlayerOne
Mauritius
2 månader användning av appen
Froonze Limited svarade 28 september 2023

Thanks so much for your review!

8 september 2023

This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.

BidetLux
Cypern
8 dagar användning av appen
Froonze Limited svarade 9 september 2023

Thanks so much for your review! We are happy to know you liked the design of our widgets!

Redigerat 10 juli 2023

A very wonderful application, very easy, and it has many options, and a very wonderful support team, I got a very professional interface for my customers account, and in terms of cost, it is wonderful compared to the services provided by the application to me and my customers, and I asked them to amend some things and the result was very beautiful and I do not forget Their quick response and resolution of the issue I requested, thank you Froonze team

دروسيا
Saudiarabien
Ungefär 20 timmar användning av appen
Froonze Limited svarade 11 juli 2023

Thanks for your review! We are happy to hear you are satisfied with your new beautiful customer account page.

26 juni 2023

Definitely keeping after my free trial. I was having an issue sizing my add-to-wishlist button so I emailed support and Javi was an epic help. I got a response within hours and he had already gone in and added the code that did exactly what I wanted!

Scary Apothecary
USA
15 dagar användning av appen
Froonze Limited svarade 27 juni 2023

Thank you so much for your review! We are always here to help you

8 juni 2023

This app is a game changer! It is so professional, and my customers have loved the design, the simplicity, and the ability to access and see their order, and information easily in one place. I look forwards to continuing my use with this app.

Majestic Grove
USA
7 dagar användning av appen
Froonze Limited svarade 8 juni 2023

Thanks so much for your review! "design, simplicity, and the ability to access and see their order, and information easily in one place" is exactly what we are striving for

20 maj 2023

Very happy about the app and also excellent service, replying quickly and solving any possible issue you might have.

LaFara Care
Spanien
2 dagar användning av appen
Froonze Limited svarade 22 maj 2023

Thank you so much for your review!

19 april 2023

Your app is great! Everything working fine and the support is always perfect! Thank you for everything

RNS | Official Store
Grekland
9 dagar användning av appen
Froonze Limited svarade 19 april 2023

Thanks so much for your review!

6 april 2023

An excellent app, at first glance similar to others in its category, but when you take a closer look at the details, you see how much more powerful it is than others. Extraordinary support helped me in this. I have never had such treatment. I highly recommend it to anyone who wants a quality User Account with powerful tools.

planinski sirar
Kroatien
8 dagar användning av appen
Froonze Limited svarade 7 april 2023

Thank you so much for your review!

4 april 2023

GREAT SP FAR! THE CUSTOMER SERVICE IS REALLY GOOD!!!! RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OOAK Official
Kanada
10 dagar användning av appen
Froonze Limited svarade 4 april 2023

Thank you so much for your review!

31 mars 2023

The app is easy to use and the customer support team is extremely fast to respond to my query and solve my issue within two eamils.
Would recommend them!

PawPrint Central
Storbritannien
4 dagar användning av appen
Froonze Limited svarade 31 mars 2023

Thanks so much for your review!

20 mars 2023

Great app.

LinkLogic
Kanada
14 dagar användning av appen
Froonze Limited svarade 20 mars 2023

Thank you for your review

1 mars 2023

Great app, and helps teams who are promptly ready to make any bug fixes.

Get this app if you want a custom sign-up page and approval process for clients before buying from your store.

So We Rent
USA
En dag användning av appen
Froonze Limited svarade 1 mars 2023

Thank you so much for your review! We are so happy to know you liked our new feature - customer approval

24 februari 2023

I use this add on since a few weeks and I am very happy with it. The support is very useful and are happy to help. I already tested most of the other Customer Account add ons. But I am definitely staying with this one. It is by far the best and offers customization via the support.

Pawdorra
Tyskland
11 dagar användning av appen
Froonze Limited svarade 25 februari 2023

Thank you so much for your review! We are so happy to hear you preferred our app among all the customer account apps.

29 januari 2023

Great app
The free plan for the first 1000 customers is a good idea for a startup website, they help us to use a fantastic app to grow.
no need to pay a monthly fee when you are still building your idea.
Also, they have good support, they help me to install the app and they fixed some issues I faced.
Thank you very much for the team.

Khan Alameer
Jordanien
11 dagar användning av appen
Froonze Limited svarade 29 januari 2023

Thanks so much for your review! We are happy to support young companies and grow together!

27 januari 2023

Just perfect. Gone above and beyond to build our account page exactly as we need, and all within a day or two. Would highly recommend above all other apps we tried.

Score Draw
Storbritannien
10 dagar användning av appen
Froonze Limited svarade 27 januari 2023

Thanks so much for your review! Let us know know if you need anything else

15 januari 2023

Javi and Max are the most helpful support people. I thought that I had a unique use case for Customer Accounts Concierge and didn't think I could use them. After downloading the app and testing things out, this app would be perfect if I could tweak a few things. I messaged support and not only did they respond quickly, they even found a solution to make my project more efficient/save me a lot of time. They taught me a lot about Meta fields and their use case. That completely blew me away on how customizable Customer Accounts Concierge can be. Javi and Max taught me a few lines of code/script and actually cared to. One of the best apps on the app store and I thank you all for being amazing.

Polymathing iO
USA
7 månader användning av appen
Froonze Limited svarade 15 januari 2023

Thank you so much for your review! Happy we could find a custom solution for your use case.

11 januari 2023

I've been using this app for a few months now and so far it's been great. support is very helpful and knowledgeable as well. Thank you :)

Apparelee
USA
4 månader användning av appen
Froonze Limited svarade 11 januari 2023

Thank you so much for your review!

Redigerat 6 januari 2023

Consiglio vivamente ottima app ❤️❤️❤️❤️❤️❤️❤️❤️Funziona benissimo perfetto stupendo

boutique29
Italien
6 månader användning av appen
Froonze Limited svarade 5 juli 2022

Grazie mille!
P.S. We use Google translate to support merchants who write to us in a language we don't know :)

Redigerat 30 december 2022

Edit: Resolved an issue with displaying an error page when refreshing the page caused by a theme conflict within hours. Coming back to say that the app is amazing, their people are very dedicated, congratulations, it surprised me!

Fanavance Shop
Brasilien
Ungefär 9 timmar användning av appen
30 december 2022

The customer system is amazing. Just be patient to set it up. Gradually, everything becomes consistent with your site.
The support is perfect, very fast and efficient.

I recommend Shopify to everyone.

Rabbitec
Brasilien
4 månader användning av appen
22 december 2022

Great app and Customer service was patient and resolved my issue quickly (almost immediately)! very helpful !

eagleeye_shop
Taiwan
6 dagar användning av appen
Froonze Limited svarade 22 december 2022

Thank you so much for your review! Let us know if you need anything else

21 december 2022

Amazing App, Supports a lot of plugins and really helps improve your store! Definetly recommend it to others

Xonarous Emporium
Nederländerna
Ungefär 2 timmar användning av appen
Froonze Limited svarade 21 december 2022

Thank you so much for your review! We designed our plugin system to be very flexible so that merchants can get the most value for their money.

14 december 2022

amazing app, very good account layout, i would 100% recommend download it. If you want to improve your store. this is the app you want.

Resplendid Skincare
Kanada
Ungefär en månad användning av appen
Froonze Limited svarade 14 december 2022

Thank you so much for your review!

4 december 2022

doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.

buyerworks
Nya Zeeland
12 dagar användning av appen
Froonze Limited svarade 5 december 2022

We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call

27 november 2022

This is great. I use to do a lot of beautiful things in the customer section. The support is fantastic!

vreaucostum
Rumänien
14 dagar användning av appen
Froonze Limited svarade 27 november 2022

Thanks so much for your review! Your new account page looks beautiful and functional indeed :)

18 november 2022

Es ist eine sehr gute und hilfreiche App. Support ist übertrieben nett und hilfsbereit. Insgesamt würde ich die App ein A+ geben

Blessed Island
Tyskland
2 månader användning av appen
Froonze Limited svarade 18 november 2022

Thank you so much for your review! Happy to hear we deserve A+

15 november 2022

this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store

CaseBlox
USA
8 minuter användning av appen
Froonze Limited svarade 15 november 2022

We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.

_____________________________________________________________________

"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
______________________________________________________________________

"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
______________________________________________________________________

Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..

26 oktober 2022

Awesome customer service. Getting started is super easy. I love how well-written the documentation is. The custom pages are nice - I was able to create metafields for my customers and have them display extra information about customers on pages I created in their account login. I also find this app to be special in how tiered-out its pricing is. You only pay for what you need. Highly recommend.

Ways to Forget Plastic
USA
3 dagar användning av appen
Froonze Limited svarade 26 oktober 2022

Thank you so much for your review! We are happy you found our technical documentation helpful. Custom pages can be quite a powerful tool in spite of their seeming simplicity.

25 oktober 2022

Very useful app and their support team is incredibly helpful. Definitely recommend! The responded very fast and solved my situation with ease.

Good Stems
USA
5 månader användning av appen
Froonze Limited svarade 25 oktober 2022

Thanks so much for your review! Let us know if you need anything else

18 oktober 2022

Completely revamped the default, boring account section of the Dawn theme. Done little customization as per my requirements as well. Highly recommended.

ChickenWay
Indien
3 dagar användning av appen
Froonze Limited svarade 18 oktober 2022

Thanks so much for your review! We are always here for you if you need more help.

12 oktober 2022

Great App for wholesale / B2B sellers since Customers can get an in-depth view in their recent orders and can download their receipts directly on the homepage thanks to the order-printer integration!

Buongiusti
Tyskland
8 dagar användning av appen
Froonze Limited svarade 12 oktober 2022

Thank you so much for your review! So happy to hear our app brings value to B2B shops

23 augusti 2022

This app is amazing. It provides different account functions for you to install and customize. The customers service is nice and responsive, helping me have a better customer page.

FurryPal
Hongkong SAR
Ungefär en månad användning av appen
Froonze Limited svarade 23 augusti 2022

Thank you so much for your review! Glad we could help you customize the widgets to your liking.

18 augusti 2022

Nice app that makes client account more appealing with lots of functionalities. Reasonably priced as you only pay for the options you need. Clear setup instructions. Glad to have found it.

Phi Boutique
Förenade Arabemiraten
5 dagar användning av appen
Froonze Limited svarade 18 augusti 2022

Thank you so much for your review and specifically emphasizing our plugin system - you only pay for what you use.

15 augusti 2022

Absolute TOP App! Kann Sie nur jedem weiterempfehlen der auf der Suche nach einer Account, Wishlist usw. App ist die tatsächlich auch funktioniert. Super Service auch vom Kundensupport. Anpassungen sind kein Problem.

BRAVN
Tyskland
4 dagar användning av appen
Froonze Limited svarade 15 augusti 2022

Thank you very much for your review and specifically emphasizing our Wishlist plugin :)

Redigerat 1 augusti 2022

So far, not a single problem or bug with this app.
I emailed the customer service because of translation troubles, they were quick to respond, but we resolved the issue before they could answer. It was a simple mistake from our side.
Due to its overall clean design, ease of use, integrations and price, we have to give it a solid 5 Stars.
We recommende this App. Edit:
Our shop uses 4 languages, soon 5, and the App has no problem handling the translations.
We noticed that when logging in, the Dashboard took a bit to load and showed the standard client dashboard for (a fraction of) a second. Our template caused the 'issue'. Max resolved it in less than 10 minutes. 5* Service!

Mr Animo
Luxemburg
7 dagar användning av appen
Froonze Limited svarade 1 augusti 2022

Thank you so much for your review! Glad you could utilize our translations. We allow merchants to translate and customize our widgets to any number of languages supported by Shopify.