Customer Accounts Concierge

Customer Accounts Concierge

รีวิว (255)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 0% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 11 กันยายน 2024

VERY GOOD SUPPORT

Shop Huna
จอร์แดน
2 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 20 กันยายน 2024

Thanks so much for your review!

8 กรกฎาคม 2024

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
เกาหลีใต้
14 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 10 กรกฎาคม 2024

Thanks so much for you review!

22 พฤษภาคม 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
มอริเชียส
มากกว่า 1 ปี ในการใช้แอป
Froonze Limited ตอบแล้ว 23 พฤษภาคม 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

11 ตุลาคม 2024

Great Support

CENE
อินเดีย
2 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 12 ตุลาคม 2024

Thanks for your review!

25 มิถุนายน 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
เยอรมนี
ประมาณ 23 ชั่วโมง ในการใช้แอป
Froonze Limited ตอบแล้ว 26 มิถุนายน 2024

Thanks so much for your awesome review! We are very happy to know your found our app useful.

6 สิงหาคม 2024

Great customer support

MONT FRANCAIS
สหรัฐอาหรับเอมิเรตส์
10 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 7 สิงหาคม 2024

Thanks so much for your review!

27 สิงหาคม 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
สหรัฐอเมริกา
2 นาที ในการใช้แอป
Froonze Limited ตอบแล้ว 2 กันยายน 2024

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

13 มิถุนายน 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
สหรัฐอเมริกา
20 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 14 มิถุนายน 2024

Thanks so much for your review!

8 พฤษภาคม 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
สเปน
19 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 9 พฤษภาคม 2024

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

5 มิถุนายน 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
นอร์เวย์
16 วัน ในการใช้แอป
Froonze Limited ตอบแล้ว 10 มิถุนายน 2024

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.