Customer Accounts Concierge

Customer Accounts Concierge

评论 (255)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年5月16日

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
美国
10个月 人在使用应用
Froonze Limited已回复 2023年5月17日

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

2022年2月8日

Une app facile à installer, pratique et fonctionnel
Je recommande fortement, en plus elle est gratuite
Merci

IzieBuy
法国
10个月 人在使用应用
Froonze Limited已回复 2022年2月8日

Thank you so much for your review! Glad you had nice experience using our app.

2023年9月14日

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
美国
10个月 人在使用应用
Froonze Limited已回复 2023年9月15日

WOW! Thanks so much for such a glowing review! You truly made our day! :)

2023年6月30日

Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.

Housedoctor
丹麦
10个月 人在使用应用
Froonze Limited已回复 2023年7月1日

Thanks so much for your review!

编辑时间:2023年5月9日

★ ★ ★ ★ ★ ★ ★
WOW! THESE GUYS HAVE GONE OVER AND BEYOND!
They completely redesigned their app to suit my needs. I can't say praise them enough! Truly Amazing!

★ ★ ★ ★ ★ ★ ★
MORE POSITIVES ABOUT THIS APP:
+ Quick and easy setup!!
+ You can easily customize the look of the app.
+ Quick responses, good customer service, and excellent cost efficiency!

★ ★ ★ ★ ★ ★ ★
I WOULD HIGHLY RECOMMEND!

Too Fast Wholesale
美国
10个月 人在使用应用
Froonze Limited已回复 2022年7月30日

Thank you so much for your review and for specifically emphasizing cost efficiency. Our flexible plugin system was designed to achieve precisely that. Merchants can activate and pay only for the plugins they need.

2022年6月26日

Definitely makes the my account page more attractive. Reordering is a must have feature for many shops. As a bonus their support was awesome.

Forest Glory
美国
9个月 人在使用应用
Froonze Limited已回复 2022年6月26日

Thank you so much for your review! Happy to hear your found our Reorder Button plugin useful.

2022年5月23日

The developer responded in a timely fashion and resolved the issue of the app not showing up in the Taste theme.

Sun Active
美国
9个月 人在使用应用
Froonze Limited已回复 2022年5月23日

Thank you so much for your review! We try to resolve merchant problems as fast as possible.

2023年9月6日

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
英国
9个月 人在使用应用
Froonze Limited已回复 2023年9月7日

Thanks so much for your review!

2023年4月6日

An excellent app, at first glance similar to others in its category, but when you take a closer look at the details, you see how much more powerful it is than others. Extraordinary support helped me in this. I have never had such treatment. I highly recommend it to anyone who wants a quality User Account with powerful tools.

planinski sirar
克罗地亚
9个月 人在使用应用
Froonze Limited已回复 2023年4月7日

Thank you so much for your review!

2023年4月4日

GREAT SP FAR! THE CUSTOMER SERVICE IS REALLY GOOD!!!! RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OOAK Official
加拿大
8个月 人在使用应用
Froonze Limited已回复 2023年4月4日

Thank you so much for your review!