Froonze VIP Loyalty & Wishlist

We use Froonze VIP Loyalty & Wishlist on our website primarily for its powerful customer account functionality. As a B2B brand, the ability to create custom fields and display them across multiple pages is essential—and this app delivers. Among the various customer account apps available on Shopify, this one earns our strongest recommendation.

If you're looking to build a more sophisticated and informative customer portal, this app is a must-have. It transforms the standard account page into a centralized workspace or command center, allowing customers to easily track key information and manage their interactions.

Setup is quick and intuitive. While we needed some tailored customizations to suit our specific needs, the support we received was exceptional. Alexandru and his team consistently go above and beyond, offering solutions and even providing code outside the app’s default scope. Their responsiveness, friendliness, and deep expertise have made a significant difference for us.

We truly appreciate their dedication and highly recommend this app to any business seeking to elevate the customer experience.

100% worth it! Not only is the app easy to set up and gives you plenty of customizable features - the customer service is amazing! I had an issue with how the wishlist button was showing on my new upgraded theme, they customized it exactly as I needed within 24 hours.

The wishlist and loyalty options are amazing & easy to use, my customers are loving it!

The loyalty program is easy to adjust and tweak to your liking, the wishlist feature ensures that visitors can save their wanted items and the app provides a good user experience.

This is combination with the good customer service makes this app an excellent choice for anyone.

Very easy to use, with add-ons to build for your needs. Really friendly and supportive customer support. I used a different app previously and find this one more intuitive.

This app has allowed us to customise our user experience and setup the customer account page with features and links relevant to our customers. It is very user friendly and has been invaluable for creating a smooth customer journey.

The customer support has also been excellent, we needed some code editing to allow the Custom Forms we created to sync with our Shopify Theme, we received a response and full solution, with completed functionality in less than 24 hours.

This a great app with many customization options to create a loyalty program that fits your needs. I sell both services and products (art and jewelry), so I like that I can set up different rules based on collections, this relates to point redemption. I don't believe it works this way for earning points yet.
I also chose Froonze because it will easily grow with my store. If you do happen to need assistance, they will also go above and beyond to help you.

Froonze has significantly improved my store experience. I installed it to offer a more professional customer account and was amazed by everything it offers. What my customers value most is the loyalty program integration with the wishlist - they can now save products, view their points, and redeem rewards directly from their profile. Everything is centralized, well-organized, and works without errors. It's technically very solid: it doesn't affect the theme, doesn't slow down the store, and is 100% customizable. The support is also excellent; they helped me with the setup and integration. I highly recommend Froonze if you're looking to offer a more complete, modern, and smoother account experience to your customers.

Great support and fast feature implementation!
The support team follows up quickly and implemented a necessary feature for us within just one day. Really impressed with their responsiveness and willingness to adapt to user needs. Highly recommended!

I use the app for wishlist facility on my new store and I can say that it simply does what it has to without any hassle. It needs some customization which is very easy to do through the settings section. And if that is not enough for you, you can go beyond through the CSS editor or ask for help to the support team. They are always available, open for suggestions and give great support.

The Froonze Loyalty & Wishlist app is an essential tool for us, providing core functionality for our websites. We manage a portfolio of sites that require customer accounts with advanced features. This app allows us to define additional customer metafields and display them across various pages seamlessly. It has always performed flawlessly, and we only contact Froonze for customizations tailored to our specific needs. These customizations go beyond the standard support most developers typically provide.

Alexandru, in particular, has been incredibly helpful and knowledgeable. Every request we've made has been completed promptly and implemented with professionalism. As we migrate several sites from Magento to Shopify (with a few more to go), the Froonze app has been instrumental in accelerating this process significantly.

On a personal note, I truly appreciate and enjoy collaborating with Alexandru and his team. Their dedication and expertise have made a tremendous difference for us.