Froonze Customer Accounts

Froonze Customer Accounts

評論 (266)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年12月7日

Fantastic Add-on to my website which was necessary to my email marketing. Now clients could enlist themselves as a family member.
The App provides easily built custom forms to gather necessary information. Support was immediate, savvy, considerate and patient in helping me understand areas where I lacked the skill to manipulate the App configuration. Fantastic App with affordable Add-ons.

Tailor On The Road
澳洲
使用應用程式 大約7小時
Froonze Limited 已回覆 2022年12月7日

Thank you so much for your review! Glad we could help you set everything up. Also, we are very happy you found our new "Custom Forms" plugin useful

2024年2月28日

The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!

Ravenhill Studio
美國
使用應用程式 大約6小時
Froonze Limited 已回覆 2024年2月29日

Thank you so much for such a warm review! :)

2024年1月1日

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Quarantunes
加拿大
使用應用程式 18分鐘
Froonze Limited 已回覆 2024年1月2日

We are very sorry you felt this way about our pricing.
Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page.

We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps.

This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds.

I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

2022年11月15日

this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store

CaseBlox
美國
使用應用程式 16分鐘
Froonze Limited 已回覆 2022年11月15日

We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.

_____________________________________________________________________

"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
______________________________________________________________________

"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
______________________________________________________________________

Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..

2024年3月5日

Agnoulita
希臘
使用應用程式 5天
Froonze Limited 已回覆 2024年3月6日

Thanks so much for your review!

2024年3月22日

Ececile
義大利
使用應用程式 2天
Froonze Limited 已回覆 2024年3月23日

Thanks for your review!