Customer Accounts Concierge

Customer Accounts Concierge

評價 (255)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年9月11日

VERY GOOD SUPPORT

Shop Huna
約旦
使用應用程式 2天
Froonze Limited 已回覆 2024年9月20日

Thanks so much for your review!

2024年7月8日

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
南韓
使用應用程式 14天
Froonze Limited 已回覆 2024年7月10日

Thanks so much for you review!

2024年5月22日

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
模里西斯
使用應用程式 1年多
Froonze Limited 已回覆 2024年5月23日

Thanks so much for your review! We are happy to hear our app made your store look more professional!

2024年10月11日

Great Support

CENE
印度
使用應用程式 2天
Froonze Limited 已回覆 2024年10月12日

Thanks for your review!

2024年6月25日

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
德國
使用應用程式 大約23小時
Froonze Limited 已回覆 2024年6月26日

Thanks so much for your awesome review! We are very happy to know your found our app useful.

2024年8月6日

Great customer support

MONT FRANCAIS
阿拉伯聯合大公國
使用應用程式 10天
Froonze Limited 已回覆 2024年8月7日

Thanks so much for your review!

2024年8月27日

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Mint Discs
美國
使用應用程式 2分鐘
Froonze Limited 已回覆 2024年9月2日

Thank you for the review and sorry for the bad experience.

We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.

Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.

You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.

Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.

If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

2024年6月13日

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
美國
使用應用程式 20天
Froonze Limited 已回覆 2024年6月14日

Thanks so much for your review!

2024年5月8日

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
西班牙
使用應用程式 19天
Froonze Limited 已回覆 2024年5月9日

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

2024年6月5日

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
挪威
使用應用程式 16天
Froonze Limited 已回覆 2024年6月10日

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.