Customer Accounts Concierge , 206 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support, user-friendly interface, and comprehensive features. They appreciate its seamless integration, speed, and bug-free performance. The app's pay-for-what-you-need pricing model is well-received. It enhances customer experience with easy password resetting and order tracking. It also aids in efficient customer account management and improves the professional look of sites. Features like multilingual support, a user-friendly loyalty program, custom forms, and social login are also praised.
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Great customer support.
Thanks so much!
They helped me once more on my other store.10 mins and your problem is solved.
Thanks so much for your review!
Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.
Thanks so much for your review!
I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!
UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.
Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌
Fronzee app has been our number 1 app for our shopify plus store. To sum up:
Customer service: Super helpful and prompt.
Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions.
Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers.
Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email)
Translation: They work perfectly for our locale.
Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!
Thanks so much for your review and appreciation of our team!
The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!
Thank you so much for such a warm review! :)
This is the best app for account until now for me. The support is always there in 10 minutes the problem was fixed twice. Not a problem actually but something i wanted to change. Also the design and layout is very beautiful. And even if you have the free version without paying anything I recommended this app for the user account management.
Thanks so much for your review! We are happy to know you liked the design of our widgets!
This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal.
Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page.
The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great.
I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.
Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.
i was search all day could not find login landing page, as my new theme does not look good and don't have feature.
this is the best app for new starter but some plugin are expensive because i want add three plugin so i have to pay price for each but as i am new in business i will wait for my business to boom.
Thank you
Thank you for your review! We wish all the best to your new business!