Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support, user-friendly interface, and comprehensive features. They appreciate its seamless integration, speed, and bug-free performance. The app's pay-for-what-you-need pricing model is well-received. It enhances customer experience with easy password resetting and order tracking. It also aids in efficient customer account management and improves the professional look of sites. Features like multilingual support, a user-friendly loyalty program, custom forms, and social login are also praised.

April 19, 2023

Your app is great! Everything working fine and the support is always perfect! Thank you for everything

RNS | Official Store
Greece
12 months using the app
Froonze Limited replied April 19, 2023

Thanks so much for your review!

August 1, 2023

Great customer service. Always willing to help, and fast! They went above and beyond this time to match our branding colors while helping me add a feature.

The Sassy Olive
United States
7 months using the app
Froonze Limited replied August 4, 2023

Thanks so much for your review!

May 24, 2023

great app, great customer service! Always quick to reply and help with anything needed. App creates a great customer experience

Heather Freitas
United States
About 1 year using the app
Froonze Limited replied May 24, 2023

Thanks so much for your review!

Edited August 28, 2023

Support team is there ready to help you with handy tips and pointing out which integrations can lend you a hand.
Very nice support, patient and knowledgeable team.
Would recommend.

Make It Straight
United Kingdom
About 2 months using the app
Froonze Limited replied August 29, 2023

Thank you for your review!

October 11, 2023

Useful app and helpful support.

Mylla
Sweden
8 months using the app
Froonze Limited replied October 13, 2023

Thanks so much for your review!

September 6, 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
United Kingdom
9 months using the app
Froonze Limited replied September 7, 2023

Thanks so much for your review!

September 7, 2023

Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.

Tupperware24
Hungary
17 days using the app
Froonze Limited replied September 8, 2023

Thank you so much for such an amazing review!

July 21, 2023

Great looking app with additional features that make our customers account page that more interactive and appealing. Very easy to use registration form and on top of that the support team is a great asset to having this app. Javi was very concise and helpful throughout my requests.

Plantish Wholesale
Canada
About 1 month using the app
Froonze Limited replied July 22, 2023

Thank you so much for your review!

September 20, 2023

This is the best customer account app out there. Very clean interface and lots of features. And no bugs. The customer support was very patient and implemented all the customizations I requested. Highly recommend !

Four Leaf Candle
United States
5 days using the app
Froonze Limited replied September 21, 2023

Thanks so much for your review! We are happy to hear you like our app interface

September 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
United States
About 6 hours using the app
Froonze Limited replied September 15, 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)