Appikon ‑ Back In Stock

Bin sehr zufrieden mit dem App es kreiert mir regelmässig einkäufe über die automatischen emails. Schneller Support. Hatte meine Theme geändert und innerhalb von 5 Minuten wurde mit das App im neuen Theme installiert

Great Support, works perfect. Thanks! And the support team also finds the perfect solution for you. I ll give 5* // The support team customize the button and place. Looking forward to see how many orders I ll get, when a article is back in stock.

Very good support. I was able to fix my problem very fast because of this :)
The App is easy to use and also customizable. I am using this app now over 3 Months and are very happy with it.
You can even see how much money you made with restock Alerts.

Great app with a free plan, that allows to test the app before upgrading to a payed plan.

Also, the customer service is quickly available and has always helped us with our issues.

Highly recommended app, since it really helps us to generate revenue for those products, that are sold out at times.

David from herbeschick.

Ich benutze die App seit über einem Jahr. Bis jetzt hat sie mir echt gut gefallen. Die Kunden tragen sich auch gerne dort ein um Benachrichtigt zu werde, falls das Produkt wieder auf Lager ist.
Ich habe ein neues Thema Installiert, dort wurde es nicht richtig angezeigt. Ich habe den Live Support Kontaktiert. Innerhalb 3 Minuten war das Problem gelöst! Sogar wurde eine kleine Optische Änderung angepasst. Vielen Dank!

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

We’ve been relying on this app to send Back In Stock notifications for a major product launch, a critical moment for our business. Their system completely failed to send the mass emails, leaving thousands of customers uninformed and resulting in significant revenue loss.

Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports.

It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication.

If your business depends on reliable notifications or responsive support, stay far away from this app. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration.

The app has not been able to export our data after 4 months forcing us to integrate and pay a new app
No answer or support

App has been broken for over a month + the customer support team stopped responding two weeks ago. The purpose of this app is to send restock emails, and it cannot do that. Last I was told, they were banned from their email client, and most of their customers probably still don't know everything stopped working.

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!