Appikon ‑ Back In Stock

Super App. Schneller und guter Support. Die App arbeitet zuverlässig. Ich wünschte mir nur mehr Custom Einstellungsmöglichkeiten im Design.

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

Works well and notifies me when a request has been received.
A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.

Aplicación 100% recomendable para las funciones de back in stock, muy intuitiva y válida. Además, la atención es inmediata y te solucionan cualquier problema.

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

The app works well from what I can tell, and we haven't had issues with it not working as expected. :)

Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.

really helpful support with customization. they responded immediately and helped with everything. it has been a great thing to offer our csutomers.

Very good and fast customer service! They were able to help with almost everyting.

EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out..
Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.