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Super quick in response when the app was not working anymore on my updated theme. They fixed it in a few minutes :)
So far this app has been amazing! Works like it says it does, we were able to customize the look of buttons and messages to match our branding, and the customer service provided by Yash was amazing! He was quick to answer our questions and patient with all our requests to get the look just right. I highly recommend this app!
Great app and best customer support - fast and professional. We would suggest to at least give it a try.
We have a very unique restocking issue, but Abuzar was able to assist me and get the problem solved. They are always very responsive and helpful.
Had a small customization issue. I reached out to support to see if they could accommodate our customization request and they went above and beyond. Thanks Zia!
Back in Stock Alerts has been a great tool for our online store that has boosted our sales. The team offers fantastic support.
App was amazingly easy to install (no issues) and customize to our theme. I did have a few questions that were answered immediately by Shikha. I look forward to increasing our sales ratios and our overall customer experience. Thank you!
Wonderful! We've received so many purchases from it. The customer service is extremely responsive and helpful as well!
So difficult to find a great, simple and flexible app for back in stock. I tried few, even those bundled with other apps. My website is selling limited edition of paintings so we print in small batch and regularly products are temporarily OUT OF STOCK. So we need such an app to make sure we are not loosing clients and reduce the questions about stock (very time consuming for us and source of frustration for the clients). We also need to make sure to reach them the way they want : Email is boring we need more. Two things that make this app stand appart : FB Messenger integration and SMS, and two style of pop-windows. I like that everything is easily fully customisable (colour, text appearance etc) and ready out of the box. As usual with my theme, I needed few adjustments and the team did a great job and within 24 hours. My favourite feature : the app is triggered by the variants stock not the the product stock (means the button will appear and disappear according to the variant stock). this is useful if like me, you have only products with variants. Also,,alerts when back in stock are working very well (SMS, FB etc) and are fully automatic. Price is OK too, ($9/month) and will follow your 'success' so it is fair. You shoudl give a try guys.
Customer line is helpful and knowledgable. Great app for Shopify. They are willing to work with you!