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DO NOT DOWNLOAD THIS APP. THEY TAKE YOUR MONEY, NEVER ANSWER. AND IT'S NOW BROKEN. NO ONE helps or responds. we were given the runaround non stop. still am. we're really unhappy with, look elsewhere. Trust me. The reviews below are fake by the way. I would be asking for a refund if you app actually worked, which is doesnt. all positive reviews below have to be fake...
I apologize for the experience you have with our app and customer support. We have escalated your issue. Our team was having issue with refunding. We will process the refund very soon.
Avoid this app if you are running a serious business!
Their service completely disappeared from our app dashboard before our major product launch, since we were relying on this service- we had to delay product launch until they fixed it.
Reluctantly, we gave this service another chance after they offered us a discounted price. Today, their system sent out false notifications to our customers because the inventory count on some of our items went from 0 to -1 (NEGATIVE ONE)
We now have to spend HOURS telling our customers that the notification they just received was a false alarm. No way to put those customers back on a notify list, to make things worse, we are sure our customers lost faith in the notify feature all together at this point! Using this app was a devastating hit to our new business.
DO NOT USE. This application is open to abuse and can result in anyone spamming the API to falsely register notifications that would cause incorrect requests, wrong products to be ordered based on demand, and push subscribers to higher levels of subscription unnecessarily. SHOPIFY YOU NEED TO REMOVE THIS. No authentication is required to post a request to the API. Even worse, GET is used instead of POST and there is no checks in the payload.
joke of an app didnt give us a free trial! support was awful! and refused to give us a free trial! dont download
I am sorry you are having issue with that app. We are trying our best to provide support to every customer.
Due to current health situation we are getting lot of support requests. I would still like to help you.
Please send me an email at back-in-stock-support@appikon.com.