Reseñas (2.005)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de septiembre de 2021

I have integrated it into the site, havent used it yet as site is not live. Support was very helpful and integrates well with shopify

Muscle Flex
Australia
7 meses usando la aplicación
Fecha de modificación: 9 de abril de 2020

I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.

I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!

Elly Naturals
Polonia
5 meses usando la aplicación
Appikon Software Pvt Ltd respondió 9 de abril de 2020

Hi Tytti,

Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.

-RT

30 de mayo de 2023

Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.

Chateau Amsterdam
Países Bajos
5 meses usando la aplicación
Appikon Software Pvt Ltd respondió 31 de mayo de 2023

Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.

4 de marzo de 2022

I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.

Woolly Blues
Estados Unidos
4 meses usando la aplicación
1 de noviembre de 2021

A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.

Oak & Stone
Canadá
3 meses usando la aplicación
9 de diciembre de 2020

This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.

Otelier
Estados Unidos
3 meses usando la aplicación
9 de junio de 2022

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Ryzon
Alemania
3 meses usando la aplicación
20 de abril de 2021

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Bello Swim
Estados Unidos
2 meses usando la aplicación
4 de octubre de 2021

The app is great and their assistance is instant which is critical for new users like me. Highly recommended!

Amegon Project
Estados Unidos
2 meses usando la aplicación
15 de enero de 2021

App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us

Nettle's Tale
Canadá
2 meses usando la aplicación